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Toyota of Downtown L.A.
Los Angeles, CA
1,739 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,739 reviews
November 08, 2022
This dealership is pretty clean and have friendly staff. Loved the customer service there h Loved the customer service there h More
by KIMBERLI
Verified CustomerEmployees Worked With
Helpful November 06, 2022
Very unsatisfied with the service wait time was ridiculous had to wait for over 2 hours. ridiculous had to wait for over 2 hours. More
by Flor
Employees Worked With
November 05, 2022
My battery died just before a busy weekend. My indispensable adviser Gary Kamoshida got me in and out in 3 hrs. He saved my weekend! My indispensable adviser Gary Kamoshida got me in and out in 3 hrs. He saved my weekend! More
by paulkempf
Employees Worked With
November 05, 2022
Jin Chin Chub was great salesman, very thorough and no pressure tactic. Great guy! The finance guy not so much, high pressure tactic iwoth financing, high pressure tactic with buying an extended warranty, pressure tactic. Great guy! The finance guy not so much, high pressure tactic iwoth financing, high pressure tactic with buying an extended warranty, scare tactics, very unprofessional, stating I should get warranty because truck will eventually breakdown and I’ll have to pay out of pocket, no to me mean no, he was insistent on me buying coverage I decline. If it want for Jin, I would have walked out of dealership and not purchased truck. More
by NOHUIZIO
Employees Worked With
Jin Chun
November 05, 2022
The agent communicating with me isn’t responsive. He told me to come for a car but wasn’t there when I went. And the info he provided wasn’t accurate either. Although I finally decided to make a deal He told me to come for a car but wasn’t there when I went. And the info he provided wasn’t accurate either. Although I finally decided to make a deal with another agent, I didn’t get the VIN until I picked up the car two weeks later. It delayed my insurance purchase a lot and I have to buy the temporary insurance they provided. They didn't have anyone to drive my car to my home due to staff shortage. I have to have my friend drive it for me. I won’t recommend it to the first time buyer. The finance lady is very friendly. She explained everything in detail and didn't push me to buy any extended warranty. They also allow paying with credit card for a big portion. More
by 2855edmond
Employees Worked With
Gilmar Tenes, one star
