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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

October 27, 2022

Nice and friendly staff, the best dealership in Los angels area, thank you toyota of downtown! More

by Ramsin chamaki
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Oct 31, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

October 21, 2022

Friendly and patient service, we went through a pretty laborious negotiation but they were good sports and I left with a car I was super happy with. More

by Erinn M
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
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Oct 25, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 21, 2022

Came in and got my car the same day very happy everything was pretty fast and the lady who sold my car was super nice and gave me a deal also☺️ She made me feel very comfortable and confident in the car I wa More

by Qandeel147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Cordova
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Oct 24, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

October 21, 2022

Vehicle came missing all the floor mats, only plastic on the floor. Attempting to contact driveway and sent them pictures, but was never sent. Really disappointed. More

by KHALILAELHALABI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown.
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Oct 25, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Toyota of Downtown L.A. does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

October 20, 2022

excelente servicio mi vendedora Martha Montes la mejor ,me ayudó mucho ,100%recomdado ,gracias toyota central More

by coreanolvia123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha Montes
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Oct 24, 2022 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, The Toyota of Downtown LA Team

October 20, 2022

Sales man Juan has horrible sales management would never go back horrible experience with them More

by Lopez_yvonne13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
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Oct 24, 2022 -

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Toyota of Downtown LA Team

October 19, 2022

I worked with Alex Anaya. The work was done on time. It was done very completely and I was very happy with the result. I was in regular contact with Alex and he gave me a text More

by Jrocm001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words. We are very happy to hear that Alex was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 19, 2022

Very very good good good Goood very goood very good very good very good very More

by CARLS032008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joana
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Oct 21, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

October 19, 2022

Great customer service, easy to communicate (text/ calls/ emails) Jin and Frank were excellent, they went the extra mile to provide a high quality experience More

by Mario Sagastume
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun - Frank Rivas
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Oct 21, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Downtown LA Team

October 17, 2022

He was really good he helped me out got me a rental car even though I was losing my patience he was really friendly More

by Edwinblanco2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

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