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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

September 29, 2022

Ben & Alex were very helpful & made the process really quick. They helped us get a great price as well. More

by Cassandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Alex
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Oct 03, 2022 -

Toyota of Downtown L.A. responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ben's and Alex's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Toyota of Downtown LA Team

September 28, 2022

Es un Diler con un bien servicing y con buen personal q Dan buen servicio More

by MIKECORONA8
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Toyota of Downtown L.A. responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, The Toyota of Downtown LA Team

September 25, 2022

Very professional and very helpful. They answer all my questions and honestly am a regular customer More

by Yeka9168
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Kim
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

September 25, 2022

I had a service for Toyota 4Runner on September 23, 2022 by Erick Cordova who was highly knowledgeable and professional. He was a great service agent. More

by Abrahamsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

Sep 28, 2022 -

Abrahamsamuel responded

You are welcome. Sincerely speaking, DTLA Toyota is the best dealership with great staff providing great service.

September 24, 2022

Maria A is very efficient and courteous in the Service department. She made dropping off the car, payment , and picking it up very easy. She also hooked me up with an Uber to get me to work in the morning More

by mjfarley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Sales
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

September 24, 2022

Very welcoming. Dealers try to work with you. And try to help with what is best for the customer… great experience overall! More

by ANGUIANO.AMAIRANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob santos
Report | Print
Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Toyota of Downtown LA Team

September 24, 2022

Awesome service. All employees were courteous and helpful. I highly recommend Downtown Toyota for a lease or purchase. More

by feriaricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hong and
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Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Muy amigables son personas que te ayudan y te apoyan a cumplir el sueño de tener un carro gracias toyota of Downtown LA More

by Perezantonio1492@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Toyota of Downtown L.A. responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Norma was very passionate and patience. If I got a new car I'll go back there with her More

by maryduenas102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Lopez
Report | Print
Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 22, 2022

Good customer service, always the sale person talk to us the true about the price. More

by Ivamoreno68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Herrera
Report | Print
Sep 27, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

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