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Toyota of Easley
Easley, SC
2,153 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but:
•How do they treat the customer before, during and after the sale?
•How is the service at the service department?
•If I need help from this dealer in the future, can I count on them?
We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale.
We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,153 reviews
November 17, 2025
Maybe I just went in on a very busy day. However, they took my car at the service desk, sent me into that waiting room, and didn't talk to me again. I was there two hours for an oil change. However, they took my car at the service desk, sent me into that waiting room, and didn't talk to me again. I was there two hours for an oil change. I did arrive 20 minutes early to my appointment. Then once I was there I was only sent a service report with the mechanic explaining what was wrong, after I was there two hours. Thank goodness the mechanic wrote out what was wrong or I would have had no idea. When I eventually spoke with the guy at the counter, he didn't go over it with me like many of the other service centers I've been at do. My CV joints are apparently leaking despite me having had those changed out two years ago at a different dealership but I guess since they were so busy nobody spoke to me about any of this. They just asked if I wanted to do the 800 dollar service and when I decline it took me out to my car not even mentioning that it could be a huge issue. Just let me walk out. He walked me to my car, kept pressing the button on the key fob, because he had no idea where they put it. when I said it didn't work, he asked if I changed the battery in the key fob, when I said it had never worked he just went "weird." and I had to find my car, again I guess because he was so busy he didn't even know what car to look for to take me to. I usually take it to a different Toyota dealership and maybe thats my issue but at the other one they at least have the decency to talk to me about what the mechanics said was wrong and treat me like I'm someone rather than just another person adding to their very busy schedule. Maybe this dealership is just giving their service counter more people then they can actually deal with because I've been to the other dealership on a Saturday and had more communication there when I walked in then I did at this one my entire experience. More
by r
Verified CustomerEmployees Worked With
November 17, 2025
Kevin was great! Very friendly and honest about the work being time and the time that it would take to complete. Very friendly and honest about the work being time and the time that it would take to complete. More
by christy825
Employees Worked With
November 17, 2025
Kevin was very attentive to my questions and offered to get more information about the details and updates on the service. Very courteous. get more information about the details and updates on the service. Very courteous. More
by rmcnlly
November 16, 2025
Cody and Jacinda were both very helpful and professional. I appreciate coming to Easley Toyota even though I am 10 minutes from Greenville Toyota. The service has been 5 star appreciate you guys. Thank you. I appreciate coming to Easley Toyota even though I am 10 minutes from Greenville Toyota. The service has been 5 star appreciate you guys. Thank you. Regards. Stephen R Barry More
by STEPHENBARRY497
November 16, 2025
Amazing. I’d never go anywhere else. All service and accessories—everything I need. Love these folks. I’d never go anywhere else. All service and accessories—everything I need. Love these folks. More
by mcheek0222
November 15, 2025
From start to finish, our experience at this dealership was excellent. Antoine did his job exceptionally well. He’s not your stereotypical car salesman—he was respectful, patient, and truly listened to ou was excellent. Antoine did his job exceptionally well. He’s not your stereotypical car salesman—he was respectful, patient, and truly listened to our needs without trying to push anything extra. His understanding approach made the process stress-free. Rich, the sales manager, worked with us to negotiate a fair price that turned into a great deal. His professionalism and willingness to find common ground stood out. Alex handled all the add-ons, and we appreciated that he didn’t try to upsell us on the most expensive options. Instead, he guided us toward practical and affordable choices that fit our situation perfectly. Overall, everyone we worked with was fantastic. The team made the buying process smooth and enjoyable, and we’ll definitely be back for future purchases. More
by mellisafano
November 15, 2025
Diego was very helpful and Chad worked with us too. Got tint included too! Thanks! Got tint included too! Thanks! More
by mmhurt57
November 14, 2025
The service department got my car in very quickly and did a great job on repairs at a fair price! a great job on repairs at a fair price! More
by skellysue622
Employees Worked With
November 13, 2025
They fixed one problem but my check engine light and my traction control is still off that was why I brought it there to begin with traction control is still off that was why I brought it there to begin with More
by DANIEL.BURKETT.GVL
Employees Worked With
November 13, 2025
Everyone at Easley Toyota was friendly and attentive. We appreciate that we were comfortable with our purchase and respectful of our time. We appreciate that we were comfortable with our purchase and respectful of our time. More
by martywiaczek
Employees Worked With
