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Toyota of Easley

Easley, SC

4.6
1,763 Reviews
We understand how important a decision it is, purchasing a vehicle in this challenging economy. We also understand and appreciate the time and effort that our internet customers put into researching their vehicle and price of that vehicle on line. Here is something else to think about...do you research the dealer you are considering buying from? I don't just mean how close they are...but: •How do they treat the customer before, during and after the sale? •How is the service at the service department? •If I need help from this dealer in the future, can I count on them? We believe that if all things are equal, you will want to buy your next vehicle from a dealer that has a proven track record of service before, during, and after the sale. We are a family owned and operated business, and we've been serving the upstate for over 33 yrs. We believe that our commitment to customer satisfaction sets us apart from ALL of our competition, and Toyota agrees. That's why they have awarded us with the highly prestigious President's award, 20 of the last 24 yrs. This award represents the highest levels of customer satisfaction in all aspects of our business. You can't win this award just by dropping your price, this award is earned one customer at a time, every day, all year long...
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5643 Calhoun Memorial Hwy

Easley, SC

29640

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Showing 1,763 reviews

May 29, 2025

Michael absolutely provides a fantastic car buying experience. He absolutely made the experience of buying my first vehicle. Can’t recommend him and his Toyota if Easley Team more. More

by DMurtaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Good friendly service, Knowledgeable techs, efficient service, fairly reasonable waiting time for tasks completed. Will return More

by Joan Avery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Chris really listened to what I wanted and we worked together until we found a beatiful SUV that I could not be happier with. More

by SHELDONLAKELAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

I was a long distance buyer. My brother visit the dealership likes a car and called me. I spoke to Kai and Walker. The transition was pleasant and smooth. There was zero deceit o More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai and Walker
May 27, 2025

If you have an appointment it doesn't mean much. Takes an hour for an oil change with or without an appointment. Very slow service for such a basic service. I think i can do better.. My tim More

by ebertdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Toyota of Easley responded

Thank you for taking the time to share your experience. I'm so sorry that your service took longer than expected. We're in the process of getting everything up and running in our new facility. I hope you will give us another chance. We appreciate your business.

May 27, 2025

I’m an out of town customer. From start to finish professional and organized. No hidden surprises. Walker and Kai exceeded my expectations. More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai Andersen and Walker
May 28, 2025 -

Toyota of Easley responded

Thank you for the kind review. We hope you are enjoying your new Toyota. Come back and see us whenever your back in town.

May 27, 2025

I have used this dealership in the past and typically they do okay. My experiences have seemed to get worse over time. I was waiting on my truck to get finished and the service writer called me on the ph More

by Scott Pugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarred Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who service writer was.
May 26, 2025

Very efficient and friendly. Explain things clearly. Definitely a winner! Will continue to do business with them. More

by MKMONICEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Dacus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

Thank you for the kind review. We appreciate your business.

May 26, 2025

Great service as always! !!! Everyone is always so welcoming, very fast and professional service! Will be back More

by C. D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Toyota of Easley responded

Thank you for the 5 star review.

May 25, 2025

Extremely disappointed. A 1 1/2 appointment ended being 3+ hrs and still wasn’t able to fix the problem. Mostly because of the way Toyota designed this. We have spent over $ More

by JEANBOITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Easley responded

Thank you for your review. I regret that our service department was unable to fix the problem. I will look closely into your appointment and follow up if further information is needed.

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