Toyota of Easley

Service fit me in for a new battery. In and out very quickly.great service. In and out very quickly.great service. More

Jennifer was very friendly and made the process of purchasing very easy. She gave me the best price with no fuss. Definitely would come back if we decide on another Toyota in the future! purchasing very easy. She gave me the best price with no fuss. Definitely would come back if we decide on another Toyota in the future! More

I had an excellent experience with the service department at Toyota of Easley, and I especially want to recognize Service Advisor Cailyn Dacus for the outstanding way she handled my recent visit. I take t at Toyota of Easley, and I especially want to recognize Service Advisor Cailyn Dacus for the outstanding way she handled my recent visit. I take the maintenance of my truck very seriously, and Cailyn immediately showed the kind of professionalism and attention to detail that customers hope for when bringing a vehicle in for service. Instead of simply recommending services, she worked with the technician to verify the actual condition of the vehicle so decisions could be made based on real information. A great example of this involved a recommended brake fluid service. Rather than automatically performing the service, Cailyn arranged for the technician to test the fluid using a contamination test strip. She personally called me back, explained the results, and walked through the reasoning with me. The test showed the fluid was still in good condition, and she was completely transparent that the service could reasonably wait. That level of honesty builds real trust with customers. I understand service departments have metrics and that selling services is part of running a business, but what impressed me most was that Cailyn focused on doing what was right for the vehicle rather than simply pushing a service that day. That kind of integrity is exactly why I have brought both of my vehicles exclusively to Toyota of Easley for the past six years, and why I will continue to do so. And when the brake fluid service is actually due, I will absolutely be returning here to have it done. The entire visit was smooth and professional from start to finish, and the work performed was excellent. Toyota of Easley should be proud of the team they have, and Cailyn Dacus in particular made this a truly exceptional service experience. More

Michael was very helpful in determining what kind of car we were wanting to get. we were wanting to get. More

This is the third vehicle we have purchased from Michael Abbott. He provides excellent customer service and he is a pleasure to deal with. We are very happy to have purchased one of the last gas Highlanders Abbott. He provides excellent customer service and he is a pleasure to deal with. We are very happy to have purchased one of the last gas Highlanders. More

They worked on my car made sure everything was safe and I trust them the dealership I trust so I don’t think it’s a stretch to trust the mechanics I mean other Toyota dealerships send their cars to you guys trust them the dealership I trust so I don’t think it’s a stretch to trust the mechanics I mean other Toyota dealerships send their cars to you guys for maintenance that speaks volumes the staff in the service bay were very kind and friendly and knowledgeable appreciate your service More

Excellent service. Completed on time. Excellent communication. The horrible experience on my last visit must have been a one off experience. Completed on time. Excellent communication. The horrible experience on my last visit must have been a one off experience. More

Ben was great, no pressure. I knew exactly the SUV I wanted, he pulled up the info and offered to let me drive it. I checked out the inside while Ben pulled up the car fax infor I knew exactly the SUV I wanted, he pulled up the info and offered to let me drive it. I checked out the inside while Ben pulled up the car fax information before I had a chance to ask for it. Completed the deal and Ben even personally delivered the Toyota to my home. Can’t ask for a better experience. This is the third Toyota I have purchased from Toyota of Easley and all been excellent cars.Ben and Walker were the only associates I worked with in this deal, it was so easy and fast. More

Great selection and great people to work with. They take the time to listen and help They take the time to listen and help More

While it took a bit longer to complete the recall on my vehicle, the staff were professional and accommodating anf the waiting room was comfortable. vehicle, the staff were professional and accommodating anf the waiting room was comfortable. More