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Toyota of Easley - Service Center

Easley, SC

4.5
1,140 Reviews

1,140 Reviews of Toyota of Easley - Service Center

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June 28, 2025

So far I am very satisfied with the Easley Toyota Service. It is about an hour from my house, but it had the best reviews of all the other area Toyota Dealers. So far, my experience has been positive More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Toyota of Easley responded

We appreciate you making the trip to Toyota of Easley. We appreciate your business and are pleased that you continue to have a positive experience.

June 28, 2025

We use Toyota of Easley to service our '24 Corolla and have always been satisfied. Recently, we purchased a 25-yr old Camry with over 237k miles on it to have as a back-up/utility vehicle. We took it in w More

by jenilou33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Toyota of Easley responded

Thank you for the great review. Jarred will do his best to keep your Camry running for as long as possible. We appreciate you allowing us to service your vehicles.

June 28, 2025

On 6/26/25, I pulled into the maintenance shop with my 2025 Tundra and waited approximately 5 to 10 minutes. A kind service writer approached and assisted me. I had a park braked malfunction activation. I More

by Mike
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young rep. Do not know name
Jun 30, 2025 -

Toyota of Easley responded

Thank you for reaching out and taking the time to speak with the Service Manager, Ian Mack. We understand your concern about the diagnostic fee, and we're happy to refund that for you as a goodwill gesture. Please let us know if there's anything else we can do for you. We appreciate your business and hope to serve you again soon.

June 27, 2025

The staff is always very through in identifying the cause of the problem I am experiencing. More

by MARILYN6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Toyota of Easley responded

Thank you for your support. We appreciate your business.

June 27, 2025

I always have a great experience with Toyota of Easley's service department. They go above and beyond to make sure you are satisfied. I am a very pleased customer. More

by MEDTEC2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Toyota of Easley responded

We appreciate your kind review. Thank you for your time.

June 27, 2025

Very efficient and friendly staff. Jake was a pleasure to work with. I recommend Toyota ofEasley without reservation. More

by king1823
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jun 27, 2025 -

Toyota of Easley responded

We appreciate your recommendation! Thank you for servicing your vehicle at Toyota of Easley.

June 27, 2025

I was told by Toyota customer service line that dealer would call me the next day with proposed fix to cargo net hook defect. It’s been 4 days and no call yet. More

by DIVERJWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Toyota of Easley responded

Thank you for your feedback. Mr. Ian Mack has reached out several times, so please call back at your convenience. We've reviewed your concern and can confirm that your vehicle is functioning as intended by the manufacturer.

June 27, 2025

I highly recommend Toyota of Easley! The service department is efficient and always make sure that my car is in great working order! Thank younToyot a of Easley! More

by cathyparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

I went here to get a simple software update for my torque converter, as it is the solution to a common problem on the Camry. The dealership refused to perform the update unless I had them replace the torque More

by LEWISLINZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Toyota of Easley responded

Thank you for your feedback. We understand your frustration and truly regret that your experience did not meet your expectations. The update you requested is indeed related to a known condition, but per Toyota's technical guidelines, the software update is only to be performed after verifying that the torque converter has been replaced. This procedure ensures the update functions correctly and protects the long-term performance of your vehicle. We understand how this may feel like an unnecessary step, but our team is required to follow the manufacturer's protocol to avoid causing further issues. We're happy to revisit this with you and work toward a resolution if you'd like to reach out. 864-855-2233

June 27, 2025

I am very pleased with my service with Easley Toyota today. Cailyn Dacus was very kind and thorough. Thank you very much! More

by ellenrjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Dacus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Toyota of Easley responded

Thank you for the 5 star review. We are pleased that Cailyn took great care of you and your vehicle while you were here.