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Toyota of Easley - Service Center

Easley, SC

4.5
1,111 Reviews

1,111 Reviews of Toyota of Easley - Service Center

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June 10, 2025

I was very disappointed in the service I received. I arrived 15 minutes early, for my appointment at 12:30 for an oil change and tire rotation and didn't leave until 2:45. I never spoke with Kevin so More

by christy.mcpeak
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Biddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Easley responded

We always aim to deliver a great experience, and we are extremely disappointed when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We hope that you will give us another chance to keep you as our guest.

June 10, 2025

Had an appointment. Vehicle was serviced and ready to in a very reasonable amount of time. More

by R_BIGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Easley responded

Thank you for taking the time to leave a review. We appreciate your business.

June 07, 2025

Did Not diagnose my problem. What is defective? 150 for nothing. Give my money back. More

by ROADSAFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
Jun 09, 2025 -

Toyota of Easley responded

I am sorry that you did not have a positive experience while getting your vehicle serviced. If you would like to discuss the diagnostics, please call us at 864-855-2233.

June 07, 2025

It is always easy to get an appointment to bring my car in for service. More

by SueFrattinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Easley responded

Thank you for your support. We appreciate your business.

June 07, 2025

Courteous and professional. Knowledgeable and took my concerns as their own. Never take my vehicle anywhere else. More

by AWAITS650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinda Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Easley responded

Thank you for your kind words. We appreciate the 5 star review.

June 06, 2025

As always great are service from Toyota and Kevin did a great job of helping! More

by JVKAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Easley responded

Thank you for allowing us to service your vehicle. We appreciate your business.

June 06, 2025

I purchased a 2021 Chevy Silverado and two days later had to have it towed in because of a Starter issue..... While in the Service Department, the hood was damaged and had to then be sent to a Body Shop for More

by r.stephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cailyn Dacus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Easley responded

I am sorry to hear about the damage to your vehicle. Thank you for your review.

June 06, 2025

Kevin is a terrific service attendant. He checked my car in quickly and efficiently and had it back out to me within the hour. I was extremely pleased with my service and my service attend More

by MURPHYSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Easley responded

Thank you for your 5 star review. We are happy that Kevin got you in and out quickly on your recent service visit.

June 06, 2025

Great employee. You can be very proud that you have her on your staff. Hire more vets. More

by wadedodgens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinty Bentley
Jun 09, 2025 -

Toyota of Easley responded

Thank you. We are proud to have Trinity on our team. She is a kind, hard worker and we appreciate your kind words.

June 05, 2025

I don’t like I how they do they had my truck for3 hours at the end their said didn’t had the parts so I just waisted my time sitting in there and they didn’t fixed my truck More

by blorenzo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.