Toyota of Fort Walton Beach
Fort Walton Beach, FL
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We came to the lot with a USAA negotiated pricing agreement. Jeremy met us at the door and directed us quickly and easily to Marisa as she was the contact listed on my form. After reviewing the sal agreement. Jeremy met us at the door and directed us quickly and easily to Marisa as she was the contact listed on my form. After reviewing the sales process, Jeremy took a minute to ask what we were looking for and took us out to the lot. We found exactly the car we wanted and test drove it. We decided to buy the car and Jeremy was efficient and pleasant in completing his part of the process. Next, Brandon was excellent in his discussion of the financials providing information on our options without trying to push anything we didn't want. In all, this was an excellent experience. Over the years, we have purchased 3 cars from Quality Imports (Toyota, Scion, and Mazda) and we have been please each time with the service we received. This 4th purchase was no different. I would gladly recommend others to the dealership without hesitation. More
My wife and I were in to buy a new Highlander. I worked only with the sales and finance departments (not service). The sales people were great. I worked with J. Paul Mills and Lonnie Davis. J. Paul was only with the sales and finance departments (not service). The sales people were great. I worked with J. Paul Mills and Lonnie Davis. J. Paul was friendly and thorough in presenting the Highlander, which is rich with features. He was available any time we came to the facility and would always get the information we needed. Lonnie was extremely helpful while letting J Paul work with us continuously. When we ran into a snag with the finance person (Brandon ?) Lonnie was able to quickly and effectively solve the problem and complete the sale. Other than the finance issue, which Lonnie Davis resolved to our great satisfaction, we are definitely pleased with our experience with Quality Imports. More
In my dozens of trips to numerous car dealerships, this was by far the best experience that my wife and I have every experienced. I will highly recommend Quality Imports and James barham to all my friends was by far the best experience that my wife and I have every experienced. I will highly recommend Quality Imports and James barham to all my friends. Thank you, Danny Hensley More
Our salesman was informative about the items that we looked at and there was no high pressure to buy. We were able to go home and think about the two vehicles that we were interested in to be sure that looked at and there was no high pressure to buy. We were able to go home and think about the two vehicles that we were interested in to be sure that we were making the right decision for us. Once we purchased the car, we were surprised by the pledge of continued customer support from the dealership and our salesman. More
Great sale, never felt pressured. Matt Hunnicutt was very easy to work with, will definitely recommend him to our friends. He knew a lot about the Tacoma and answered all of our questions. easy to work with, will definitely recommend him to our friends. He knew a lot about the Tacoma and answered all of our questions. More
hey greg, marisa, richhard and george just wanted to hey greg, marisa, richhard and george just wanted to thank you again for such a great buying experience and say you are one of the reasons QUALITY hey greg, marisa, richhard and george just wanted to thank you again for such a great buying experience and say you are one of the reasons QUALITY has Quality. i drove from pensacola two weeks ago, to have my vehicle valued and do intial paperwork. that was the first pleasureable meeting with marisa and gregg. well they had to order truck, gregg stated 2-3 weeks for delivery( i was in no great hurry) so i was fine with that estminate. gregg called me on thursday and said my truck was there. well i got real sick and couldnt make the drive. he offered to hold it for me. i went in yesterday, thursday to pick it up, was greated by gregg and richard, then went straight to see george and complete paperwork. i got a real shock, the interst rate and the payment was much less than the already low payment we had spoke about. that was just icing on the cake. from marisa to george there was no pressure from anyone to make a decsion, they where all informative and supportive in all ascpects of the process. i should of have got off my lazy behind last year instead of purchasing my 2011 here in pensacola. i will be back for sure for service and when im financially ready for a double cab thanks philip More
Great overall experience. Mr. Hunnicutt made every effort to hook me up with the best deal and got me better financing through Toyota, which was a big surprise! effort to hook me up with the best deal and got me better financing through Toyota, which was a big surprise! More
The sale person was extremely friendly without being over bearing. The buying experience was one of the best I've had! They really made me feel like I was important not just a sale! bearing. The buying experience was one of the best I've had! They really made me feel like I was important not just a sale! More
I visited Quality Imports for routine service on my 2008 Lexus. I had been in the market for a new SUV for some months and I browsed though the showroom just to get an idea of what Toyota was offering. I Lexus. I had been in the market for a new SUV for some months and I browsed though the showroom just to get an idea of what Toyota was offering. I had no intent on buying a new car that day but I struck up a conversation with a Sales Rep - Patrick Kearney. After checking on my needs and wants, Patrick showed me the Toyota Highlander and suggested that I take a test drive. To cut a long story short, I liked the car and at Patrick's suggestion, I drove it home, primarily to get to know it better, but also to show my wife. I loved the car, but I still didn't think I was going to buy it. However, when I brought it back the next day, Patrick offered me a deal that was so good, I just couldn't say no. So I bought the brand new Toyota Highlander. I am very impressed with Quality Imports, including Patrick and his managers. They made it so easy and attractive to buy the Highlander, I just had to say Yes. I definitely recommend Quality Imports. And by the way, I had been taking my Lexus RX400h to Quality Imports for service and I have been very satisfied with their work. If you live in the Destin area, it just doesn't make sense to go all the way to Mobile to the nearest Lexus dealer for routine service work. More
Jacob was very friendly and understanding I would recommend him highly. My experience with the dealership was great and am happy that I decided on a Toyota recommend him highly. My experience with the dealership was great and am happy that I decided on a Toyota More