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Toyota of Gladstone

Gladstone, OR

4.9
7,656 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,656 reviews

January 17, 2024

I had a great experience with sales professional Emileigh at Toyota of Gladstone - she was not pushy, but honest that I should only put down a deposit if I really liked the car. She checked in on me consiste More

by Annie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Jan 19, 2024 -

Toyota of Gladstone responded

I'm glad to hear that you had a positive experience with Emileigh, the sales professional at Toyota of Gladstone. It's great to know that she provided honest and non-pushy assistance during your car purchase process. It's also commendable that she maintained consistent communication and connected you with an insurance broker for a smooth insurance process. However, I understand that you faced some frustrations with the finance department at Toyota of Gladstone. It seems there was an oversight regarding the deposit and it took multiple attempts and involvement from Emileigh for the issue to be resolved. I apologize for any inconvenience caused by this delay. Additionally, you mentioned that the car detailing process took longer than expected, but Emileigh communicated this to you in advance. While it's unfortunate that it took longer, it's positive that you were informed about the delay. If you have any further concerns or questions, please feel free to let me know, and I'll do my best to assist you.

January 17, 2024

This has been by far my best experience at a dealership. Brendon was a very good helpful and not pushy at all. He definitely made it an enjoyable experience. I would definitely recommend any of my friends More

by Katerina
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 17, 2024

The customer service was fantastic! I had all of my questions answered quickly and with clarity. The process of buying my vehicle went smoothly and efficiently! Very happy with my car a More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 17, 2024

Brandon was very helpful & patient with my big purchase of my first brand new Toyota. I feel like I’m apart of the Toyota family. Was a special experience to drive the car out of the show room & I apprecia More

by emily.lewis779@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

January 17, 2024

Emileigh is attentive, detail oriented, efficient. She understands that questions need to be asked. I was trying to decide between 2 models so she parked both next to each other so I could compare, More

by Pa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 16, 2024

Emileigh was very professional and respectful of our time. Our daughter is so excited for her first car. We look forward to working with her again. More

by J Woodrum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

January 16, 2024

Wasn't planning on making a purchase yesterday but Gladstone Toyota made it so easy! Especially Emilelgh Coen she did such a great job and made my second experience with Gladstone Toyota amazing will More

by BigMitch48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

January 15, 2024

Toyota of Gladstone provided excellent service even on one of the busiest days of the year. More

by spangleruo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 15, 2024

Eric made it fabulously easy to purchase a new vehicle. He has a great attitude, and made me feel at ease. Driving off the showroom floor was quite the treat! More

by schollgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 15, 2024

Absolutely love my 4runner and Cassie has been invaluably helpful even after our purchase. We would highly recommend her and Toyota of Gladstone to all friends and family. More

by Schubertmax6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

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