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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,755 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,755 reviews

December 25, 2023

Enjoyed working with Jordan and Bob. They are good representatives for Gladstone Toyota. Give them a raise! More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan, Jordan Kendig
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Dec 26, 2023 -

Toyota of Gladstone responded

We sincerely appreciate your positive feedback and are thrilled to hear that you enjoyed working with Jordan and Bob during your experience at Toyota of Gladstone. It's fantastic to know that they provided you with exceptional service. Your kind words do not go unnoticed, and we want to express our gratitude for acknowledging Jordan and Bob's efforts. We'll make sure to pass along your commendation to them. If there's anything else you'd like to share or if you have any further needs, please feel free to reach out. Thank you for choosing Toyota of Gladstone, and we look forward to serving you again in the future.

December 23, 2023

Had the best experience! Erik was great. There was no pressure at all. Am so excited to finally have my dream car. Will send all my friends and family to you. Thank you again More

by Auntmolly1905
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
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Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that Erik provided you with exceptional service and that you had the best car-buying experience. At Toyota of Gladstone, we strive to create a pressure-free and enjoyable environment for our customers, and we're thrilled that you felt excited about getting your dream car. Your recommendation means a lot to us, and we truly appreciate your trust in us. If there's anything else you need or if you have further feedback, feel free to reach out. Congratulations on your new dream car! We look forward to serving you and your friends and family in the future.

December 22, 2023

We were referred to Ernesto Soltero by one of your incredible techs, Mason Furlong. Ernesto made the entire buying process quick and simple. We weren’t even planning on buying our Toyota Sienna that More

by Charlie.henderson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joddie, Anne, Ernesto Soltero
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Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your recent vehicle purchase! We greatly appreciate your business and are thrilled to hear about your positive experience, especially with our Sales Consultant, Ernesto Soltero. It's fantastic to know that Ernesto's straightforward approach and efficiency made the buying process quick and simple for you. We understand that sometimes the right opportunity arises when you least expect it, and we're delighted we could help you seize that moment with your Toyota Sienna. We'll make sure to pass along your appreciation to Ernesto and the entire team. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for being a part of the Toyota of Gladstone family, and we look forward to serving you again in the future! Safe travels and happy driving!

December 22, 2023

It was long drive to the dealership, but worth it. Becka was able to make the car buying experience the best I have had yet. There were some small problems, but they were quickly fixed. I truly can sa More

by chrislind2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sowers
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Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for making the journey to Toyota of Gladstone! We appreciate your trust in us and are thrilled to hear that Becka made your car-buying experience the best you've had yet. We're committed to addressing any concerns promptly, and we're pleased that we could quickly resolve the small problems you encountered. Your recommendation means a lot to us, and we hope to have the opportunity to serve you again in the future. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and thank you for choosing Toyota of Gladstone!

December 22, 2023

They were easy to work with, and were patient as I changed my mind a few times. More

by klwolfe851
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone, and congratulations on your recent purchase! We're pleased to hear that our team provided you with a positive experience and was patient as you navigated your decision-making process. Our goal is to make the car-buying journey as easy and stress-free as possible, and we're glad to have met your expectations. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your business and look forward to serving you again. Safe travels in your new vehicle!

December 22, 2023

Purchased 2 vehicles from long distance (Northern California) and worked with a young lady. ((Becka) that made the entire process smooth and without long delays to my complete satisfaction. Very res More

by larry341949
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
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Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your vehicle purchases, even from a long distance like Northern California! We're delighted to hear that Becka played a crucial role in making the entire process smooth and satisfying for you. At Toyota of Gladstone, we understand the importance of clear communication and quick responses, especially when dealing with long-distance transactions. Becka is a valuable member of our team, and we're pleased to know she provided the level of service we aim for. If you ever have more questions or if there's anything else we can assist you with, feel free to reach out. We appreciate your trust in us and look forward to serving you again in the future. Safe travels, and thank you for being a part of the Toyota of Gladstone family!

December 22, 2023

Beautiful facility but a little slow. Lots to chose from & good coffee. Would go back. More

by freed2fly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emileigh Coen
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Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your feedback about your recent visit to Toyota of Gladstone. We're delighted to hear that you found our facility beautiful, enjoyed the variety of options available, and appreciated the good coffee. We understand the importance of efficiency, and we appreciate your patience. Your satisfaction is our priority, and we'll continue to work on improving our services. We look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing Toyota of Gladstone!

December 21, 2023

Super service! From purchase to pickup. No surprises. They were helpful with getting me set up for my trip. Very smooth and professional. More

by greg.grigson
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
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Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your journey with Toyota of Gladstone, from purchase to pickup, was smooth and professional. Our team strives to provide excellent service, and it's rewarding to know that we could assist you in getting set up for your trip. If you have any more feedback or if there's anything else we can do for you, please feel free to reach out. Safe travels, and we look forward to serving you again in the future!

December 21, 2023

She is supportive and helpful with my purchasing! Will have her help us next time! Recommended 5 star service! More

by HOTYFX
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Toyota of Gladstone responded

Thank you for taking the time to share your experience, and we're thrilled to hear about your positive interactions with our team member. Providing supportive and helpful service is a top priority for us, and we're delighted to know that we could assist you during your purchasing process. Your 5-star recommendation is highly appreciated, and we're looking forward to the opportunity to assist you again in the future. If you ever have more questions or need assistance, feel free to reach out. Safe travels, and we hope to see you again soon!

December 20, 2023

They made things nice and easy would totally recommend them to family members and friends. More

by andy.hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Kendig
Report | Print
Dec 26, 2023 -

Toyota of Gladstone responded

We're grateful for your recommendation and thrilled to learn that we could make your experience with us nice and easy. Providing excellent service to our customers is our top priority, and we're delighted that you had a positive interaction with our team. Should you or any of your family members or friends need assistance in the future, don't hesitate to reach out. Thank you for choosing us, and we look forward to the possibility of serving you again.

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