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Toyota of Gladstone
Gladstone, OR
7,759 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,759 reviews
December 06, 2023
Cassie helped us during a stressful time and we walked away being 100% listened to and taken care of. We will be referring everyone we know to her and your dealership. away being 100% listened to and taken care of. We will be referring everyone we know to her and your dealership. More
by kimthompson78
December 05, 2023
Dusty is professional, friendly, and helpful. He has gone above and beyond to make my first time buying a car as enjoyable as possible. He has continued to answer my questions and ensure that I a He has gone above and beyond to make my first time buying a car as enjoyable as possible. He has continued to answer my questions and ensure that I am getting the most out of my new vehicle. More
by DrKelseyOTD
Employees Worked With
December 05, 2023
Dusty was an amazing at giving us the service we needed, helped us out at anytime and day. helped us out at anytime and day. More
by Cesar Alvarado
December 04, 2023
n October 2023 I purchased a 2010 Audi Q5 from Toyota of Gladstone with the expectation that the vehicles undergo thorough inspections before being sold. Unfortunately, my experience has been nothing short Gladstone with the expectation that the vehicles undergo thorough inspections before being sold. Unfortunately, my experience has been nothing short of disappointing, and I feel compelled to share my story to caution potential buyers. Upon purchasing the Audi Q5, I was assured that all vehicles at Toyota of Gladstone undergo proper inspections to ensure their reliability. However, just one month after the purchase, my car left me stranded at a gas station when it refused to start. The subsequent visit to a mechanic revealed several critical issues, including a failing starter, a leaking oil pan gasket, and codes indicating a failing fuel pump. The total cost for these repairs amounted to a staggering $2500. When I reached out to Toyota of Gladstone seeking assistance or, at the very least, a thorough inspection of the vehicle, I was met with disappointing responses. I was informed that the vehicle was sold "as is," and the dealership expressed no willingness to take responsibility for the issues I encountered. They refused even to assess the vehicle or consider contributing to the necessary repairs. This experience has left me deeply unsatisfied and frustrated. Not only do I now find myself owing over $10,000 on the vehicle, but I am also burdened with an additional $2500 in repair costs that should have been addressed before the sale. It is disheartening to witness a dealership prioritize its profit margins over the satisfaction and trust of its customers. I strongly caution potential buyers against purchasing from Toyota of Gladstone. The lack of accountability and unwillingness to stand by their products raises serious concerns about their commitment to customer satisfaction. Based on my experience, I would advise exploring other dealerships that prioritize transparency, thorough inspections, and customer support. More
by schwindtc
Employees Worked With
NA
December 04, 2023
Easy to deal with and very accommodating. I gonna recommend it for sure to my friends. I gonna recommend it for sure to my friends. More
by than2x
December 04, 2023
We had great service. The whole process of buying our new car was very easy. The whole process of buying our new car was very easy. More
by Cookmott07
December 03, 2023
I deal with dealerships on daily basis. This was my first experience with Toyota of Gladstone and it was the best. From the beginning to the end, top notch. I felt no pressure at all, Dan This was my first experience with Toyota of Gladstone and it was the best. From the beginning to the end, top notch. I felt no pressure at all, Dan was amazing and very professional at every point. Keep in mind I shopped all around Oregon and Washington, Toyota of Gladstone had and has the best selection and lots of vehicles to choose from. More
by kbomjanski85
Employees Worked With
Danny Kuhn
