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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,656 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,657 reviews

October 22, 2023

Everyone who’s ever looking to purchase or even just talking about a car. Ricky is the guy. Super respectful and easy to talk to! More

by Nathanlam13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience, it sounds like Ricky was able to provide you with one. Congratulations and please let us know how we can help you next.

October 22, 2023

Wendell was great to work with. He was honest and efficient. Wish we had more vehicles to buy!! More

by rachelyon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
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Oct 25, 2023 -

Toyota of Gladstone responded

This is so sweet, thank you for sharing this with us, we will pass your kind words on to Wendal. Please let us know if you need anything and welcome to our family.

October 22, 2023

Danny and the team at Gladstone Toyota were a pleasure to work with! We are so happy with our new vehicle! More

by ASG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Kuhn
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Oct 25, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us, congratulations on the new Toyota!

October 22, 2023

I very much appreciated how attentive and responsive Cameron was. Buying a car can be incredibly overwhelming so I was relieved when he took the time to learn more about what I was looking for. Highly r More

by chelsabocci
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Coiteux
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Oct 25, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

October 21, 2023

As a second time new car cash buyer at the dealership, I was offered a minimal discount of only $150. They could have been much more generous, imo. I was also also hounded about purchasing an extended warra More

by Linda Talbert
Recommend Dealer
No
Employees Worked With
Can't remember name id pushy follow up rep. He was new and not listed. , Maricela Perez
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October 20, 2023

I got a great car at a fair price. It was the easiest auto purchase I've ever made at a dealership. I will absolutely buy from them again and I recommend them to everyone. Top notch se More

by Portillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us, and for highlighting your positive interaction during your auto purchase. We greatly appreciate your feedback. We're delighted to hear that you found a great car at a fair price and that your purchase was the easiest you've ever made at a dealership. Customer satisfaction and a straightforward buying process are top priorities for us, and we're thrilled that you had such a positive experience. Bobby Sites clearly made a significant impact on your experience, and we'll be sure to pass your kind words on to him. Your recommendation is highly appreciated, and we're confident that Bobby will continue to provide top-notch service to our customers. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!

October 20, 2023

Maricela has been great to work with. We have never purchased a brand new car before and she’s made the entire process very smooth. Shes been very attentive when it came to answering all More

by jeramielund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricela Perez
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Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with Maricela and your new car purchase. We're delighted to hear that Maricela has been great to work with and that she made the entire process very smooth. Providing attentive and informative customer service is a top priority for us, and it's wonderful to know that Maricela was there to answer your questions, whether in person or over text check-ins. We appreciate your understanding, especially on a busy day, and we're thrilled that Maricela maintained excellent communication throughout the process. We're equally pleased to hear that Maricela's great personality and passion for her work shone through. Your satisfaction is essential to us, and we'll be sure to pass your kind words on to her. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future.

October 20, 2023

Fast paced dealership, they get you credit approval very quickly. I wasn't quite prepared for things to go so fast and smooth but was driving my new jeep off the lot in just a few hours. The staff is absolu More

by skought.t
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maricela Perez
Report | Print
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us. We greatly appreciate your feedback and are thrilled to hear about your fast and smooth car-buying process at our dealership. It's wonderful that you received credit approval quickly and that you were driving your new Jeep off the lot within just a few hours. We understand the importance of efficiency and making the car-buying process convenient for our customers. We're equally delighted to hear that our staff is top-notch and super friendly. Providing excellent service and a friendly atmosphere is a top priority for us, and we're pleased that you had such a positive experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us!

October 20, 2023

I have already done a survey and I hate having to write a review like I am I. Elementary school More

by RC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance person whose I don’t remember, Emileigh Coen
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Oct 21, 2023 -

Toyota of Gladstone responded

We understand your concern about providing a review, and we appreciate your feedback. Your experience and opinion are important to us, and we value any form of feedback you're comfortable providing. If you have any questions, concerns, or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.

October 20, 2023

Logan was really great. Most knowledgeable car salesman I experienced across all dealerships I visited on my purchase journey. He was the reason why I chose Toyota Gladstone More

by J. Hancock
Recommend Dealer
Yes
Employees Worked With
Logan Beko
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Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience with us, and for highlighting your interaction with Logan during your car shopping journey. We greatly appreciate your feedback. It's fantastic to hear that Logan's knowledge and customer service played a pivotal role in your decision to choose Toyota Gladstone. We're delighted to know that he made a significant impression on you. We apologize for any less enjoyable interactions you had with Daniel and Parth. We strive to provide consistent, high-quality service across all our team members, and we take your feedback seriously. Your comments will be reviewed to ensure we improve our customer experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you again whenever you need us.

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