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Toyota of Gladstone

Gladstone, OR

4.9
7,658 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,658 reviews

October 16, 2023

Great experience buying my Toyota with Becka at Toyota of Gladstone. Was in and out quickly with a team working together to provide a seamless experience the whole way through. She also showed me all the coo More

by Neogafaccnt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

October 16, 2023

Ricardo hands down is a true professional! Not only was I impressed with his ability to quickly respond, but he is so knowledgeable about Toyotas. If you want a car salesman that’s not slimy, More

by Brandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

October 15, 2023

Lina was incredibly accommodating. She helped me to get the car I wanted. I enjoyed my visit and highly recommend her service. More

by VINHTHUY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

October 15, 2023

Danny was great to work with. He was fun, energetic, answered my questions, and let me have as long as I wanted on my test drive. He was not pushy like salesmen elsewhere. Toyota’ More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Kuhn
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, and we're delighted to hear that Danny was great to work with, fun, energetic, and accommodating during your test drive. Providing a non-pushy and enjoyable experience is a top priority for us, and it's clear that Danny made a significant impact on your satisfaction. We're also pleased to hear that our financing department matched the interest rate to ensure you had a great buying experience. Your comfort and satisfaction are essential to us, and we appreciate your feedback. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you whenever you need us.

October 15, 2023

This was my only experience with this dealership. I called for a specific vehicle, reached Rebecca Stern and she was great. Since we are moving in a couple weeks across the country, I won’t be in a p More

by Cecilialilly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charity Graff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, and we appreciate your feedback. We're pleased to hear that you had a great experience working with Rebecca Stern when you called for a specific vehicle. We understand that your move across the country makes it challenging to assess the dealership's service department, but we appreciate your willingness to give us a chance. As you mentioned, Mazda of Gladstone and Toyota of Gladstone may share the same ownership, and we strive to provide the best service to our customers. We continually work to improve and provide a positive experience. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your satisfaction. Thank you for choosing us, and we hope that your future experiences with us will be even better.

October 15, 2023

I was so impressed with this dealership and most importantly our salesman! Marco was exceptionally quick and informative. We were in and out of the dealership in two hours. Normally we would spend h More

by shelbybrezai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

October 14, 2023

Excelente, su gente muy atenta muy amables con los clientes y muy pronta solución a la compra de lo que uno necesita More

by lucinasegurabarrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

¡Gracias por compartir tus amables palabras! Nos alegra saber que tu experiencia con nosotros fue excelente y que encontraste a nuestro equipo atento y amable. En Manuel, nuestro objetivo es brindar a nuestros clientes soluciones rápidas y efectivas para sus necesidades de compra. Tu satisfacción es fundamental para nosotros, y estamos encantados de que hayas tenido una experiencia tan positiva. Si alguna vez tienes más preguntas o necesitas asistencia en el futuro, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte y garantizar tu satisfacción continua. Gracias por elegirnos, y esperamos servirte en futuras ocasiones.

October 14, 2023

Super kind people, the manager I worked with was understanding and not pushy at all. Bobby Sites customer service is a 10. very kind and mindful of what the customer wants, very informative, didn’t More

by Jacquelyn G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for sharing your experience, and we're thrilled to hear that our team was super kind, understanding, and not pushy. Your comfort and satisfaction are essential to us, and we're glad you found our manager and Bobby Sites to be customer-oriented. Providing a smooth and informative process is a top priority for us, and we're delighted that Bobby's customer service was a 10 out of 10, as well as patient with you and your family. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you and anyone you recommend in the future.

October 14, 2023

Kenny Khzam was my sales person. He gave excellent service and I will be recommending this dealership to my friends and family! More

by robbywoldt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Khzam
Oct 19, 2023 -

Toyota of Gladstone responded

Thank you so much, we are so happy to have had the opportunity. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

October 14, 2023

Eric was the best sales person I have ever known. He helped me so much. I will recommend him to anyone I know. I really appreciate him very much. More

by David Liu
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Momodou Dem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kalik
Oct 21, 2023 -

Toyota of Gladstone responded

Thank you for your kind words about Eric, and we're delighted to hear that he was the best salesperson you've ever known. Your recommendation and appreciation are greatly valued. Providing excellent customer service and assistance is a top priority for us, and we're thrilled that Eric played a significant role in your satisfaction. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing us, and we look forward to serving you and anyone you refer in the future.

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