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Toyota of Gladstone

Gladstone, OR

4.9
7,659 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,659 reviews

July 03, 2023

Everyone and everything was great. The car was ready quickly. Carl was thorough with his explanation of options and patient as tried them myself. More

by deenalm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Mezghiche, David Chae
Jul 05, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this wonderful story with us. Thank you for allowing us ti provide you with this exceptional experience. Welcome to the Toyota of Gladstone family.

July 03, 2023

Liz was a complete star from start to finish! Very helpful and patient with us More

by wilcocka
Recommend Dealer
Yes
Employees Worked With
Liz Velasquez
Jul 05, 2023 -

Toyota of Gladstone responded

What a great thing to share! Thank you so much we greatly appreciate you.

July 03, 2023

It was great to go to a dealership and actually find some cars we could test drive! Liz worked with us to find the right car and we are really happy. The cars looked great on the lot. Our new car was spotles More

by Susie Q
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Liz Velasquez
Jul 05, 2023 -

Toyota of Gladstone responded

Thank you Susie Q! Welcome to our family and thank you for joining.

July 02, 2023

It was a pleasure to work with Bobby. He was knowledgeable and great at communicating with me throughout our purchase process. More

by anonymous
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us and welcome to the TOG family.

July 02, 2023

Bobby is great but I had a poor experience with the service department with no rental as promised More

by gabemax44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Toyota of Gladstone responded

Thank you for sharing this with us Gabe. Please let us know if we can help our goal is to provide you with a much better experience then it appears we have and I would love an opportunity to discuss this with you. Charity 503-722-4800

July 02, 2023

The payment process could be faster. For instance, Tesla would have all the paper works prepared electronically and ready for signature and that really saves a lot of time. Also pls don More

by Maureenyee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Velasquez
Jul 05, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us Maureen we appreciate your honest feedback. Please let us know if you ned anything at all and thank you for joining our family.

July 01, 2023

Clean and nice people. Good coffee and I will come back very good. Thanks. Meeting minimum word count. More

by Jdhdhdhdhhdhdhz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Velasquez
Jul 01, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

July 01, 2023

Smooth, quick and easy process over at Toyota of Gladstone. Liz was great to work with! More

by Rahshan.mataia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz Velasquez
Jul 01, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

July 01, 2023

Liz was excellent! An absolute pleasure to work with. 10/10 for service and knowledge. She went out of her way to land us a deal we could work with. Thank you Liz😎 More

by Alexmnoble85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae, Liz Velasquez
Jul 01, 2023 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulation and welcome to our family.

June 30, 2023

It was a pleasure to work with Manuel! He was super knowledgeable, honest, and helpful throughout the entire process. Very professional. More

by Granjahugo7
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
Jul 01, 2023 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

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