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Toyota of Gladstone
Gladstone, OR
6,703 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,703 reviews
July 02, 2021
Austin always goes above and beyond helping our family of 3 Toyota Vehicles. He does it with a smile and with no 2nd thought, which is appreciated. 3 Toyota Vehicles. He does it with a smile and with no 2nd thought, which is appreciated. More
by Mr. Hawkins
Employees Worked With
Bryan Dowd, Austin Tsuruta
Helpful July 02, 2021
Roni was super helpful at doing as much as possible over the phone. Then when we arrived, we only spent 70 minutes in the dealership before driving away in our new car. the phone. Then when we arrived, we only spent 70 minutes in the dealership before driving away in our new car. More
by AG
Employees Worked With
David Chae, Roni Smith
July 01, 2021
I received excellent customer service from Cadell. Communication and follow up was outstanding. Brian in financing also was a great help in this process. Thank you Communication and follow up was outstanding. Brian in financing also was a great help in this process. Thank you More
by j.f.crawford
Employees Worked With
Cadell Crawford, Bryan Dowd
July 01, 2021
Excellent staff and service. Mike was friendly and very patient. It was extremely hot that day 115*, and still everyone had a smile for me. Thank you, I will recommend Toyota of Gladstone to everyone! patient. It was extremely hot that day 115*, and still everyone had a smile for me. Thank you, I will recommend Toyota of Gladstone to everyone! More
by thuggins
Employees Worked With
Mike Hill
June 28, 2021
Toyota of Gladstone is a very nice & friendly dealer. They will help you to get the car that you needed. Deal great job on the price. Will drive the brand new car home in the same day. They will help you to get the car that you needed. Deal great job on the price. Will drive the brand new car home in the same day. More
by Phuongmt
Employees Worked With
Alicia Kuznenko
June 28, 2021
Came to get my wife a 2021 Toyota RAV4. The service was nice & friendly. Started to process paperwork nice & quick . The price was awesome. In couples hours it was a done deal walk out with the brand new c nice & friendly. Started to process paperwork nice & quick . The price was awesome. In couples hours it was a done deal walk out with the brand new car. More
by Namlai
Employees Worked With
Alicia Kuzmenko, Alicia Kuzmenko
June 28, 2021
Best service ever. She found the car we wanted when no one else could. Expedited everything to help us meet a tight deadline. Six stars out of 5!! one else could. Expedited everything to help us meet a tight deadline. Six stars out of 5!! More
by Wendyhausotter
June 28, 2021
Kenny was so helpful and easy to work with. Highly recommend him! recommend him! More
by heygurlhay
Employees Worked With
June 28, 2021
I called in to say the cover and frame needed replaced on the passenger-side sideview mirror on my Toyota Prius. Sight unseen the service department quoted a cost of $145 for a cover that could be installed the passenger-side sideview mirror on my Toyota Prius. Sight unseen the service department quoted a cost of $145 for a cover that could be installed with my complimentary 5,000-mile service. At the service, I was told the needed frame (a sliver of plastic) would bring the cost up to $385. I thought that was pricey but I agreed the frame needed to be replaced. The part was ordered and I was told to return later that day. I do not live close by. When I returned I was told the entire assembly needed to be replaced for $675. At that point I walked away to seek estimates elsewhere. More
by harmony73
Employees Worked With
Seth
