Back

Toyota of Gladstone

Gladstone, OR

4.9
7,617 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
Contact Dealership

19375 SE Mcloughlin Blvd

Gladstone, OR

97027

Directions

By Type

Showing 7,617 reviews

May 14, 2022

Satisfied with Manuel's attention, he is friendly, polite, he gave me the best advice based on the available budget. thanks 100% recommended More

by orlando.2425a
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
May 14, 2022 -

Toyota of Gladstone responded

We appreciate your kind words about working with Manuel Navas, thank you!

May 14, 2022

Daniel was great! Easy to talk to, helpful, courteous, and informative about our new vehicle! More

by breezyprairie
Recommend Dealer
Yes
Employees Worked With
Daniel Yu
May 14, 2022 -

Toyota of Gladstone responded

We appreciate your business and welcome to the Toyota of Gladstone family!

May 14, 2022

Very easy process. Erich was very accommodating and easy to work with. As soon as we walked in the door he got attended quickly. He made the transaction very smooth and More

by noxmixsai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
May 14, 2022 -

Toyota of Gladstone responded

We appreciate your business and thank you for the future recommendations!

May 14, 2022

Brandon is best when it comes to attention to details. Gave me the best offer More

by Buddhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Leyrer
May 16, 2022 -

Toyota of Gladstone responded

Thank you, Buddhi!

May 13, 2022

Very pleased with my sales specialist Liz and finance manager Kristin! What an awesome team with getting everything set up so I can own the vehicle of my dreams! These 2 folks went above and beyond. I ho More

by Enikad17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charity Graff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Velasquez
May 14, 2022 -

Toyota of Gladstone responded

Thank you for your business and welcome to the Toyota of Gladstone family!

May 12, 2022

Throughout the car buying process (both in-person and remote) Toyota of Gladstone and their sales team were incredibly helpful in ensuring that we ultimately got the exact vehicle we were looking for! More

by taylorhomjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Sam P.
May 14, 2022 -

Toyota of Gladstone responded

Thank you!

May 12, 2022

Find another place to get your Toyota service. Last time in they didn’t finish or maybe start all the service they said they did. Also I asked them to change the wiper blades. It didn’t get done a More

by jim32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Owen Furlong, was terrible , Mike Hill
May 14, 2022 -

Toyota of Gladstone responded

Jim, we are sorry to hear that you had a bad experience with our service department and apologize. We would like an opportunity to make it up to you; however, we don't have enough information in the review to reach you. Can you please reach out to our Service Manager, David Ruppert so we can get additional details to help out? He can be reached at (503) 722-4800 or DRuppert@ToyotaofGladstone.com

May 14, 2022 -

jim32 responded

I have already talked to him. I didn’t find him very interested in my poor service. I will just go to another dealership for my service and sales.

May 12, 2022

Manny was very helpful and knowledgeable -- a true pleasure to work with - we will definitely reach out to him if we need another vehicle More

by Marsh2426
Price
Recommend Dealer
Yes
Employees Worked With
David Chae, Manuel Navas
May 14, 2022 -

Toyota of Gladstone responded

We appreciate your business!

May 11, 2022

Incredible people at all stages of the sale process. Samantha was absolutely amazing. Thank you. More

by douglasbaughman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Chae, Sam P.
May 14, 2022 -

Toyota of Gladstone responded

Douglas, thank you for purchasing your Subaru from Sam Prible here at Toyota of Gladstone!

May 10, 2022

Great customer service! Easy to deal and work with in order for us to get our new truck! He worked fast and efficiently to get us on our way. Would recommend the dealership More

by Lopezhector0792
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan, Brandon Leyrer
May 14, 2022 -

Toyota of Gladstone responded

We appreciate your business and welcome to the Toyota of Gladstone family, Hector!

...
285
...