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Toyota of Gladstone
Gladstone, OR
7,614 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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April 30, 2022
Gladstone Toyota came through! The staff were friendly and professional. Our salesperson, Becka, was wonderful! These are unusual times when it comes to buying a new car, so good The staff were friendly and professional. Our salesperson, Becka, was wonderful! These are unusual times when it comes to buying a new car, so good communication and trust that your salesperson is going to keep you in the loop is essential. Becka’s communication with us throughout the buying process was excellent. She really took care of us. More
by Sarahgravespaints
Employees Worked With
April 30, 2022
I had an issue with a used car I bought from them recently, they were very quick to respond and get me in for service. Everyone at the dealership that I have had contact with has been great to work recently, they were very quick to respond and get me in for service. Everyone at the dealership that I have had contact with has been great to work with. More
by Dixielanae
Employees Worked With
Mike Hill, Ernesto Soltero
April 30, 2022
Manuel was not very communicative and only followed up once I called in and complained. Then after more back and forth it turns out they won't even sell to people in Washington state. Waste of time and en once I called in and complained. Then after more back and forth it turns out they won't even sell to people in Washington state. Waste of time and energy. More
by TT
Employees Worked With
Manuel Navas
April 30, 2022
Very good service. Professional, thorough. Liked that they allowed us to reserve a vehicle. Daniel provided regular updates while we waited. Professional, thorough. Liked that they allowed us to reserve a vehicle. Daniel provided regular updates while we waited. More
by ankush.varma
Employees Worked With
Daniel Yu
April 30, 2022
I appreciated the free ride back to my home while my car was being serviced. I was shown the cost before the service so there were no surprises. The customer service was efficient and my car was ready the was being serviced. I was shown the cost before the service so there were no surprises. The customer service was efficient and my car was ready the same day. More
by Fkhosford
Employees Worked With
I do not remember names but all were kind and efficient.
April 29, 2022
Every person I spoke with was very helpful & sympathetic about my situation - getting hit & my car getting totaled. I’ve never purchased a new car before, everyone was patient with my many, many questions. about my situation - getting hit & my car getting totaled. I’ve never purchased a new car before, everyone was patient with my many, many questions. Thank you! More
by ShawneeW
April 29, 2022
Raul was really friendly and helpful, and the whole process didn't take very long. I'm very happy with my new truck. process didn't take very long. I'm very happy with my new truck. More
by jlathan
Employees Worked With
