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Toyota of Gladstone

Gladstone, OR

4.9
7,568 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,568 reviews

February 09, 2022

Easy buying experience! Thanks Roni, also working with Momo on all the details was fun! More

by balcid16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roni Smith
Feb 10, 2022 -

Toyota of Gladstone responded

Thank you so much for sharing this with us and for the opportunity to help. Please let us know if you need anything at all. Oh and welcome to the family!

February 09, 2022

Manual Navas gave us great customer service! He was very nice! Thank you so much for everything. More

by Kv107433
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas, Liz Velasquez
Feb 10, 2022 -

Toyota of Gladstone responded

OOOh look at that pretty car! Congratulations! We are so happy to have had the opportunity to help. Please let us know if you need anything at all.

February 08, 2022

Both Wendel and Maneul were amazing to work with! They answered all my questions and made sure the entire car buying process was as smooth as possible. More

by Billylane20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Navas
Feb 10, 2022 -

Toyota of Gladstone responded

Thank you so much Billy! We are so happy to have been able to help. Welcome to the Toyota of Gladstone family please let us know if you need anything at all.

February 08, 2022

Both Miguel & Vic in finance we’re very informative and pleasant to work with. Vic met us later that evening off of I-5 closer to our home in Silverton so we could give him the title for our trade-in which More

by psrussell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vic Meese, Miguel Rios
Feb 10, 2022 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have the opportunity to help you. Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

February 08, 2022

Great improvements in getting faster service for oil changes. Respectful service crew. The Web page for customers needs improvement. I can’t update my address or even get in my account. More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Furlong
Feb 10, 2022 -

Toyota of Gladstone responded

Thank you so much Ivan. Can you please give me a call and we can talk about the account you are trying to get into. Thank you Charity!

February 08, 2022

In trying to find a specific trim of a hard to come by model from Toyota, Dustin Call actually spent the upfront time needed to get us on the correct waitlist and then start an allocation search for us, u More

by gslkbruder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Call
Feb 10, 2022 -

Toyota of Gladstone responded

Yay! We are so happy Dusty was able to take the time and help you find the right Toyota, Thank you for sharing this with us. Congratulations.

February 07, 2022

We came in on Saturday, February 5, one day before the lease on our 2018 RAV4 was up. We had an appointment with Becka and it was the best car buying/leasing experience that we ever had. She was down to More

by Cyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese
Feb 07, 2022 -

Toyota of Gladstone responded

We appreciate your business, and welcome to the Toyota of Gladstone family!

February 07, 2022

Everyone was so friendly and accommodating! They made getting us into a new car easy and simple! Definitely recommend to anyone looking to get a new car!! More

by Zmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becka Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Toyota of Gladstone responded

Thank you very much!

February 06, 2022

Eric was great. Thanks for everything. It was a smooth process. Most of his jokes were good. More

by Jc
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Feb 07, 2022 -

Toyota of Gladstone responded

Are you sure it was Eric that helped you out? Our experience is that all of his jokes are very bad. In all seriousness, thank you very much for your business and for taking the time to write your five-star review!

February 06, 2022

The process for buying the car was fine. It is frustrating that we couldn’t order the exact car we wanted. Also Toyota needs to offer loaner cars for scheduled service. More

by susan.k.mundell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik, Jonathan Castino
Feb 07, 2022 -

Toyota of Gladstone responded

Susan, we appreciate your business and thank you for understanding the challenges currently being experienced across the automobile industry currently.

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