Toyota of Gladstone

Had a wonderful experience at Toyota of Gladstone! I came in knowing exactly what I wanted and they made sure I got it! Becka was super great to work with and walked me through the whole process with ease. in knowing exactly what I wanted and they made sure I got it! Becka was super great to work with and walked me through the whole process with ease. More

Service was great. Lina was very kind and made the process very easy and relaxing. Highly recommend process very easy and relaxing. Highly recommend More

Jose was great to work with. Very patient with all my questions. He is very responsive and followed through. questions. He is very responsive and followed through. More

The person that made all the difference in my purchasing my 2021 Toyota tundra I was Ian Farias. With out his outstanding attention to customer service. I would not have purchased the vehicle. Ian was right my 2021 Toyota tundra I was Ian Farias. With out his outstanding attention to customer service. I would not have purchased the vehicle. Ian was right there through entire purchase making sure I was taken care of. Ian’s exceptional thoughtfulness to make sure I was comfortable in my purchase as well as making sure all my question and concerns were address. Insured me that he was truly dedicated to assisting me to get the right vehicle for me. I have told everyone that has looked at my truck, that I purchased it from Toyota of Gladstone. To ask for Ian Farias. That if everyone was treated the way I was that no one would worry about the buying experience of Purchasing a vehicle. The entire staff I came into contact with treated me very respectfully, they were kind and courteous. I do not believe I could have had a better buying experience. I would like to thank Ian Farias, thank for all you did for me Ian. I now have my dream truck and I owe it all to you, you made this happen for me. Thank you so very much. Sincerely Pattie Worel More

This was my first time buying a new car and of all of the dealerships I reached out to, Gladstone by FAR made me feel the most comfortable. Their quote was very transparent, professional, visually easy to fo dealerships I reached out to, Gladstone by FAR made me feel the most comfortable. Their quote was very transparent, professional, visually easy to follow, and spelled out exactly what fees were coming from where. This seriously built up my trust for Gladstone as opposed to some other quotes that were more vague and did not include a button you could hover over to learn more about each piece of the pricing. This made clear what was an optional add on verses what some other dealerships were trying to make "not optional". A lot of the process was online including assessing my trade-in value which I really appreciated, especially as an introvert. Their online system is really user friendly and thorough. Then there's Carl! Carl was my salesperson and he was so kind and understanding throughout the whole process. This also continued to build my trust. The other dealerships I felt like were jerking me around a bit but this process with Carl felt straightforward and honest. Carl also maintained great communication throughout the process (I had to wait a bit for the exact car I wanted) and then Carl REALLY put in the work to make sure I got the car with the specifications I was looking for. He also answered all the questions I had as a new car buyer and took them all seriously and reassured me! I felt like he had my back in this process which to me a sign of great customer service, but not necessarily something I expected at all in this process and in this car buying climate. I feel like Carl could lead a seminar on great customer service. If you want to buy a toyota GO TO GLADSTONE and ask for CARL! I can't say enough great things about both. More

Good personable people, and good prices!They worked hard Good personable people, and good prices! They worked hard to find me the right car and a fair price. Good personable people, and good prices! They worked hard to find me the right car and a fair price. More

I had the best and easiest first car buying experience at Toyota of Gladstone! Thanks to Ian! Toyota of Gladstone! Thanks to Ian! More

Eric was friendly, knowledgeable and honest salesman. Great car buying experience. I will recommend Gladstone Toyota. Made a Great car buying experience. I will recommend Gladstone Toyota. Made a More

We were thrilled with our experience at Gladstone Toyota. Carl Chestnut was fantastic! He walked us through the entire process and demonstrated his vast knowledge about our new car. Thanks for making this Carl Chestnut was fantastic! He walked us through the entire process and demonstrated his vast knowledge about our new car. Thanks for making this such a stress-free experience Carl! More

Eric K was very attentive and helpful. Finance worked out very well also. Overall a good experience. out very well also. Overall a good experience. More