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Toyota of Gladstone

Gladstone, OR

4.9
7,548 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,548 reviews

January 18, 2021

Manuel did a fantastic job explains the particulars of our car choice. He was very knowledgeable. While we had some frustration with the financial concerns, he was very patient. Also want to thank Vic More

by Megbell50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 18, 2021

Great, can do dealership. Manuel kept us on a waiting list for a Rav4 Prime and called us when some were scheduled for delivery , gave us a choice, and we got 1 earlier than expected! No other dealership More

by OSURFSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tasney McNew, Manuel Navas
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 18, 2021

Excellent customer service all around. From the sales department to the finance, everyone treated me great. Would highly recommend Toyota of Gladstone to all my friends and family! More

by heathb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae, Shyla Clinton
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 17, 2021

Jonathan was very helpful answering all of our questions about the Prius Prime. He was also understanding that we felt uncomfortable with someone being "pushy". We have purchased Toyota's for many years a More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castino
Jan 22, 2021 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 17, 2021

The work that is done is done correctly, but it’s not always done in a timely manner. It took over 5 hours for them to perform a routine oil change and replace a small window seal. The appointment was More

by GJBRJOHNSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Howell
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We appreciate your honestly and willingness to give us another opportunity. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 17, 2021

Super easy to work with, they got us what we wanted. Worked around problems that came up and will definitely be back for our next vehicle More

by courtneygray0907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Clinton
Jan 22, 2021 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 17, 2021

great customer service, simple and easy, price was great, car was great, easy communication, easy trade in, everything was transparent with price, able to get car same day More

by KJPARK00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lonergan, Adrian Hammerle
Jan 22, 2021 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 17, 2021

Easiest car buying experience ever... Toobah, listened to what I wanted and went to work for me. She was so easy to work with, experienced, and answered all questions that I had without hesitation. Be sure t More

by gabemonteiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toobah Mahmood
Jan 22, 2021 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 17, 2021

JP was friendly and easy to work with. I never felt pressured to purchase, but when I did decide to buy, he made the experience easy for me. This was probably the best car buying experience I've had to More

by CNSENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan, Tasney McNew, John Parohinog
Jan 22, 2021 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 17, 2021

I am so happy with the service and financing .Vic really I am so happy with the service and financing . Vic really worked hard to get me a great rate. I love my truck!!! Love it More

by sharon.hansen321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Meese, Shyla Clinton
Jan 22, 2021 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

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