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Toyota of Gladstone

Gladstone, OR

4.9
7,496 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,496 reviews

October 31, 2020

Kyle is always friendly and courteous. He explains the repairs and makes recommendations. He is also very thorough. I am loyal to Toyota of Gladstone. More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Nov 07, 2020 -

Toyota of Gladstone responded

Thank you so much Joel! We are so happy to have you as part of our loyal family.

October 31, 2020

Mike was friendly and knowledgeable, helped inform me about the repairs needed, and was able to fit them in alongside my oil change. Thanks Mike! More

by Glen Denning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Oct 31, 2020 -

Toyota of Gladstone responded

Thank you so much Glen! We greatly appreciate you sharing this with us. Please let us know if you need anything at all.

October 30, 2020

I had such an easy time and got such a good deal I came back and bought another vehicle. But I would only use Jonathan More

by Nick G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car rental guy, Rich Stiefel, Jonathan Castino
Oct 31, 2020 -

Toyota of Gladstone responded

Thank you Nick! We are so happy to have you and your wife as loyal members of our family!

October 30, 2020

Garret was great. I do have to take off one star because while I was finalizing payment in the service area I saw three employees wearing their masks around their neck. Masks do not work if not worn proper More

by Happy Wife
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 31, 2020 -

Toyota of Gladstone responded

Thank you so much for this great review! We are working on the masks thank you for bringing it to our attention and for being a loyal part of the Toyota of Gladstone family.

October 30, 2020

Dusty was terrific. He worked with us by phone and email to put our deal together, and made it super easy once we got to the dealership. Our new Venza was waiting for us in the middle of the showroom and we More

by HappyVenzaCustomer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Call
Oct 31, 2020 -

Toyota of Gladstone responded

Congrats on your beautiful Venza! We are so happy to have had the opportunity to earn your business, Thank you! Welcome to the Toyota of Gladstone family.

October 29, 2020

Adrian was great to work with. He helped us walk out with a great car and the finance options we were aiming for. The buying process was seamless and took a reasonable amount of time. More

by KevinB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian Hammerle
Oct 29, 2020 -

Toyota of Gladstone responded

Kevin welcome to the Toyota of Gladstone family!

October 29, 2020

Dustin aka "Dusty" is the best! I am very thankful for his amazing customer service, and kind personality. I got my first new car and I am so very excited to be a repeat customer. Thabk you Gladstone Toyo More

by Amyornelia1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Call
Oct 29, 2020 -

Toyota of Gladstone responded

Dusty is the best! We appreciate your kind words and thank you for your business!

October 29, 2020

Very friendly and was able to get me done quick. Staff was helpful through the whole process. Maia went above and beyond to find the vehicle for me. More

by Car_junky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maia Shave
Oct 29, 2020 -

Toyota of Gladstone responded

Thank you!

October 28, 2020

Thank you Carl for giving us such wonderful experience! I have gotten cars at Gladstone Toyota before but you by far have been the one with most wonderful qualities. Great customer service, attentive and sho More

by munozlimones.jessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Toyota of Gladstone responded

Jessie, we appreciate your kind words, and welcome to the Toyota of Gladstone family!

October 28, 2020

Carl Chesnut is a phenomenal, he takes time and listen to what we need. He’s not a pushy salesperson.He keep his feet on the ground. He showed a genuine care. Simple but he’s a rockstar!!! More

by Devil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JK Khan, John Parohinog
Oct 29, 2020 -

Toyota of Gladstone responded

Thank you, Devil!

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