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Toyota of Gladstone

Gladstone, OR

4.9
7,617 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,617 reviews

January 07, 2020

Good service and friendly people. Adrian was a great help! Thoroughly new the vehicles and made our choice easy. Also appreciate the finance people getting us a great deal! More

by Dinneenc
Recommend Dealer
Yes
Employees Worked With
Adrian Hammerle
Jan 08, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! Congratulations and welcome to the Toyota of Gladstone family.

January 07, 2020

Answered my Questions The service person who helped me listened to what my concerns were. He answered my questions and showed me what to do so the problem wouldn't happen More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hill
Jan 08, 2020 -

Toyota of Gladstone responded

Thank you so much Helen! Please let us know how we can help at anytime.

January 07, 2020

Amazing service. Will be back Had been looking for a new Rav 4 XLE, at our price point. Only Gladstone could do it. Distance was a problem for us but not for them, they gladly deli More

by littlebit5ft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McPherson, David Norton
Jan 08, 2020 -

Toyota of Gladstone responded

Thank you so much Carole! We are so happy to have helped you get your new car. Congratulations and welcome to the Toyota of Gladstone family.

January 06, 2020

Jenna Sarr is a Superstar at Gladstone Toyota Jenna Sarr is a wonderful sales representative. She is bright, efficient, knowledgeable, personable, and a straight shooter (metaphorically speaking) More

by Mark
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sarr
Jan 06, 2020 -

Toyota of Gladstone responded

Mark, thank you for taking your time to share your experience working with Jenna Sarr. We appreciate your business and look forward to our next opportunity to serve!

January 06, 2020

Service Rav 4 I was in early for my appointment but they got it done before time estimate on a Toyota Rav 4. They were fast and thorough. More

by Sherrylowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCoy
Jan 06, 2020 -

Toyota of Gladstone responded

We appreciate your business Sherry and are glad it went so quickly for you!

January 06, 2020

Great individuals truly did go beyond to help it make it possible to get the car I truly wanted. Thanks again to everyone. I truly appreciate it. More

by stephaniea
Recommend Dealer
Yes
Employees Worked With
Sammy, Kenny Khzam
Jan 06, 2020 -

Toyota of Gladstone responded

Stephanie, thank you for working with Kenny and Sami! We appreciate you as well.

January 06, 2020

Highlander Purchase Jesse helped us find a Highlander with trailer hitch and other amenities we were looking for at the last minute. We appreciated his efforts, thanks More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Toyota of Gladstone responded

Tim, we appreciate you recognizing Jesse Farley for his service, thank you!

January 06, 2020

Fast and Professional! We had a great purchasing experience at Gladstone Toyota! I love my new car and look forward to working with this dealership in the future! More

by Toyota-Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
Jan 06, 2020 -

Toyota of Gladstone responded

Welcome to the Toyota of Gladstone family!

January 06, 2020

Kyle Reed is Great! Kyle stepped in when an error was made by another professional and made it right for me. He is always really great to work with! More

by mwallachy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Jan 07, 2020 -

Toyota of Gladstone responded

Thank you so much for sharing and for the opportunity to be go to service center. Please let us know if you need anything at all.

January 05, 2020

The service department was overall great! They had our vehicle in and out in less than an hour. The only issue I had, was that the gentleman who helped us had an air pod in his ear and he wasn’t very frie More

by Jjdnj
Recommend Dealer
Yes
Employees Worked With
Parker Howell
Jan 05, 2020 -

Toyota of Gladstone responded

We appreciate you letting us know about your visit and our sorry to hear we didn't provide you the service you deserve! Your feedback will definitely help us improve our process for customers in the future so thank you very much!

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