Back

Toyota of Gladstone

Gladstone, OR

4.9
7,591 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
Contact Dealership

19375 SE Mcloughlin Blvd

Gladstone, OR

97027

Directions

By Type

Showing 7,591 reviews

October 08, 2019

Toyota of Gladstone SAVED THE DAY! This dealer provided me the best vehicle buying experience I have ever had (iv had many). I was in the middle of a week-long headache another dealer ( More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese, Jane Nakazwe
Oct 08, 2019 -

Toyota of Gladstone responded

Chad thank you so much! We are so excited that we were able to help you find the right truck and be open and honest with you. Jane and I both had an amazing time helping you out. Thank you for joining the Toyota of Gladstone family.

October 08, 2019

Appreciate your Professionalism I appreciate the value Gladstone puts on my time. The check in is very efficient, communication from all personnel is clear and professional. Thanks More

by Leslie J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 08, 2019 -

Toyota of Gladstone responded

Thank you for being a loyal part of the Toyota of Gladstone family Leslie! Please let us know how we can help you next.

October 07, 2019

Jenna was absolutely a dream to work with as she was very honest, a good listener to understand our needs and she was very thorough. Jenna is real, she’s very insightful, asks good questions and does everyth More

by Jamie Rogers
Recommend Dealer
Yes
Employees Worked With
Jenna Sarr
Oct 07, 2019 -

Toyota of Gladstone responded

Thank you, Jamie, you are fantastic! We appreciate your business and appreciate you taking the time to share about your experience working with Jenna Sarr. Congratulations, and welcome to the Toyota of Gladstone family.

October 06, 2019

Do not trust anything this service department tells you! The service department of Toyota Gladstone Toyota should not be trusted. They lie and tell you they performed an inspection on your vehicle and that i More

by Gwynkirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know the names checked in by one gentleman and checked out by another
October 05, 2019

Scheduled service Toyota Gladstone makes it a nice environment so I don't mind waiting while my car is being serviced. I get right in and find a comfortable seat. If More

by aklinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service, David Elder, Kenny Khzam
Oct 07, 2019 -

Toyota of Gladstone responded

Thank you!

October 04, 2019

Customer Really Matters Worked with Eric Kalik to purchase a new Rav4 Hybrid. He was low-key, knowledgable, responsive to our questions, concerns, and requests. We made sever More

by JN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Kalik, Bryan Dowd
Oct 04, 2019 -

Toyota of Gladstone responded

What a great story! Thank you so much for sharing this story with us. We are so happy that we were able to provide you with such a wonderful experience. Welcome to the Toyota of Gladstone family.

October 03, 2019

In purchasing our Prius Prime recently, we had an outstanding experience with our sales associate JK Khan. Also wanted to give a shout-out to Sami Boudjeri who went above and beyond in retrieving som More

by Jim
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Chae, JK Khan
Oct 04, 2019 -

Toyota of Gladstone responded

Thank you so much Jim! We are so happy for you, congratulations on the new Prius Prime and welcome to the Toyota of Gladstone family.

October 03, 2019

As always, service is top notch As stated in the title, service at Gladstone Toyota is top notch. I have scheduled my oil change few days prior, upon arrival, I didn't have to wait m More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 04, 2019 -

Toyota of Gladstone responded

Thank you Mike! We appreciate you taking the time to share this with us. Please let us know how we can help you next.

October 02, 2019

My only complaint is they would not update the GPS system unless we paid $199.00 - and we are leasing the vehicle!!! Why should we have to pay for this service? The built in GPS system is wrong so often and More

by Me
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We will look into the options from Toyota right away. Thank you for being a loyal part of the Toyota of Gladstone family.

October 02, 2019

Great friendly service Loved the way I was greeted, treated by all. You need to add more names to the Service category - listing only 1 guy???? sounds as though he is the o More

by blandod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio ?,
Oct 02, 2019 -

Toyota of Gladstone responded

Thank you so much! We will look into this right away and please let us know how we can help you next.

...
533
...