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Toyota of Gladstone
Gladstone, OR
7,585 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,585 reviews
September 22, 2019
Nice, Funny, and Understanding Charles was super nice and tried his best to answer all my questions. I told him, before I came in, that I wasn’t planning on driving off with a car. Charles was super nice and tried his best to answer all my questions. I told him, before I came in, that I wasn’t planning on driving off with a car. I just wanted an info session. He was super understanding and made sure the finance person was on the same page. Due to Charle’s politeness and George’s ability to break things down. I actually bought a car the same day! Best experience ever! Charles is definitely someone I would recommend!! 10/10 More
by Yasmein
September 21, 2019
My Fourth Car I always have the best customer service at Toyota of Gladstone, everyone is super friendly, they are honest and clearly explain everything to you. My I always have the best customer service at Toyota of Gladstone, everyone is super friendly, they are honest and clearly explain everything to you. My budget was always concerning me, but they worked it out and gave me the best numbers and the great car. I got 2020 Corolla Hybrid. Thank you 😊 every body for helping out. And big thanks to Allen and JK. More
by Nour
Employees Worked With
Other Employees :
Allen Mezghiche, David Chae, Vic Meese, JK Khan
September 21, 2019
Quick and efficient Took my car for maintenance and David. E was flexible to move my appointment up for an earlier time. I was in and out less than an hour, on a Friday e Took my car for maintenance and David. E was flexible to move my appointment up for an earlier time. I was in and out less than an hour, on a Friday evening. More
by Ally Ortiz
Employees Worked With
David Elder
September 21, 2019
Great service team Went to service my truck for my 5k service & they were quick and efficient. Got me out in a timely manner. Very satisfied with the service Went to service my truck for my 5k service & they were quick and efficient. Got me out in a timely manner. Very satisfied with the service More
by JJ
Employees Worked With
Garrett Griffith
September 21, 2019
good service great service. i have been going to your dealership for service since I purchased my 1st Prius in 2008. Always great service. thank you Austin and Mik great service. i have been going to your dealership for service since I purchased my 1st Prius in 2008. Always great service. thank you Austin and Mike. More
by msims
Employees Worked With
Austin, Dominec and Mike. All are in service.
September 21, 2019
Friendly service Was greeted quickly and with a friendly conversation, and Kyle is very helpful by explaining exactly what was done and what needs to be done in the ne Was greeted quickly and with a friendly conversation, and Kyle is very helpful by explaining exactly what was done and what needs to be done in the next visit. More
by mmeyer
Employees Worked With
Kyle Reed
September 20, 2019
Personable and honest customer service! I love my car!!! I’m grateful for the exceptional and knowledgeable customer service I received from Darian Baughman! He helped answer all my question I love my car!!! I’m grateful for the exceptional and knowledgeable customer service I received from Darian Baughman! He helped answer all my questions with honesty and patience. I have a hard time making big decisions and yet had a small window of time before I return to Canada. My goal was a reliable and affordable car, but this car exceeds my expectations. I’m thrilled and I wouldn’t have bought my car if Darian hadn’t taken the time for me to feel confident with the purchase. I’m grateful and excited! More
by Jo
Employees Worked With
Aaron, Darian Baughman, Allissa Guinta
September 20, 2019
Great experience Chang helped us and did a fantastic job. Didn't waste time with all the usual mumbo jumbo when you vehicle shop. My wife loves her new Toyota C-HR. Fi Chang helped us and did a fantastic job. Didn't waste time with all the usual mumbo jumbo when you vehicle shop. My wife loves her new Toyota C-HR. First time Toyota owner, and so far, I am super impressed. Thank you Chang and staff. Also, thank you Toyota of Gladstone. More
by Will Caffrey
Employees Worked With
Chang , Tasney McNew
September 20, 2019
Excellent Service I was in for a 10k service and Austin fit me in early, The service team was able to get my car done and ready within the hour and I was on my way. I was in for a 10k service and Austin fit me in early, The service team was able to get my car done and ready within the hour and I was on my way. The service team in Gladstone is exceptional! More
by mwd
Employees Worked With
Austin Tsurura
September 20, 2019
Respect The customer service crew follows a very slick routine, making me feel comfortable and respected from the moment I drive in, throughout the process. The customer service crew follows a very slick routine, making me feel comfortable and respected from the moment I drive in, throughout the process. They make you feel that your vehicle is in safe hands. Thank you for another very professional experience. -Neal More
by Bonome
Employees Worked With
Dominique Channel
