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Toyota of Gladstone
Gladstone, OR
6,634 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,635 reviews
March 24, 2018
Great customer service We were getting ready to take our annual spring brake trip and needed our 4runner serviced before we left, with such short notice Kristin DeMars was a We were getting ready to take our annual spring brake trip and needed our 4runner serviced before we left, with such short notice Kristin DeMars was able to talk to the guys in the service department and get us in the very next day, we purchased our vehicle from Toyota of Gladstone a year ago and she has kept in touch to make sure everything is going well and getting the services we need long after the purchase,in my opinion it was not just a sale but how customer service should be , which is a rarity these days. Highly recommend purchasing from this guys, so stop by and see Kristin. More
by Juangrodriguez72
Employees Worked With
Helpful March 24, 2018
Raeanne is amazing! Anyone looking for an easy honest and enjoyable car buying experience needs to go see Raeanne at Toyota of Gladstone! The inventory is second to none Anyone looking for an easy honest and enjoyable car buying experience needs to go see Raeanne at Toyota of Gladstone! The inventory is second to none and Raeanne’s action to detail and relaxed fun loving attitude will make you a fan! More
by Pieman
March 24, 2018
Great service! It was a great experience yet again! I upgraded my 2016 corolla to a 2018 and the new bells and whistles are great.couldnt be happier It was a great experience yet again! I upgraded my 2016 corolla to a 2018 and the new bells and whistles are great.couldnt be happier More
by Andrew England
Employees Worked With
March 23, 2018
Amazing experience!! Great team work. We felt comfortable and excited. Sales persons and others were helpful to help us out with finding a car and finance. Thank you!! Great team work. We felt comfortable and excited. Sales persons and others were helpful to help us out with finding a car and finance. Thank you!! More
by caRyel!7
Employees Worked With
Other Employees :
we couldn't remember the first sales person's name who greeted us when we arrived at the park in parking lot. , Joe Chambers, Bryan Dowd
March 23, 2018
Raeanne is amazing She made us feel completely comfortable throughout the whole process and I have never experienced buying a car this easy. I tell everybody I know t She made us feel completely comfortable throughout the whole process and I have never experienced buying a car this easy. I tell everybody I know to go see her More
by Troy the great
Employees Worked With
Raeanne Barker
March 23, 2018
Thinking about purchasing a car. I have been thinking about getting another Kia vehicle. I like that there is no pressure to purchase makes me want to work with this sales team, espe I have been thinking about getting another Kia vehicle. I like that there is no pressure to purchase makes me want to work with this sales team, especially Raeanne. More
by Bonnie
Employees Worked With
Raeanne Barker
March 23, 2018
Excellent assistance with ordering and purchase of vehicle. The particular trim level and color we sought in our car was unavailable anywhere in the Northwest. Our sales person, Jamie, was diligent in finding t The particular trim level and color we sought in our car was unavailable anywhere in the Northwest. Our sales person, Jamie, was diligent in finding the car for us in production at the factory. it was all very easy from there. More
by Camry 3
Employees Worked With
Bryan Dowd, Jamie Wheeler-Semrad
March 23, 2018
Streamlined quick and easy Mallory zepeda took care of everything from valuing my trade and negotiating me a sweet deal. The dealership is huge with a great selection of vehicl Mallory zepeda took care of everything from valuing my trade and negotiating me a sweet deal. The dealership is huge with a great selection of vehicles. I love my Tacoma TRD Sport Thank You Mallory and Gladstone Toyota More
by Brianklu
Employees Worked With
Mallory Zepeda
March 23, 2018
Pleasurable Business I was shopping for a car, and had been looking for nearly a month. I had some parameters,,, a CD player, 4 or all wheel drive, decent fuel economy, u I was shopping for a car, and had been looking for nearly a month. I had some parameters,,, a CD player, 4 or all wheel drive, decent fuel economy, used and preferably with no more than 63K miles on the odometer. I had a friendly gentleman call me and I made a loose appointment to meet with Carl at the dealership. We had a fun conversation about my ideals and shared some car buying anecdotes. Once we started some paperwork Carl introduced me to Wade for some help with creative financing and I ended up leasing a brand new Rav4 that ended up within my payment goals and filled the bill as far as what I was looking for. Everyone at the dealership was courteous and user friendly. I purchased some cross bars for the cargo rails, and the service manager and I had a chuckle as Carl and Wade set out to personally install them. I got a kick out of them willing to put in some effort to help and get their hands dirty. All in all it was a great experience and I believe that Wade and Carl were genuinely interested in seeing me get the best value for my dollar. I will do all my service at T of G just so I can say Hi to Carl and Wade, they deserve a bonus for their patient consideration ! More
by Stevan J Guenther
March 22, 2018
Best Customer Service Ever! I bought a truck there on Monday. 2011 Toyota. I ended up being unhappy with my purchase. This was not the fault of the dealership, I just ended up bu I bought a truck there on Monday. 2011 Toyota. I ended up being unhappy with my purchase. This was not the fault of the dealership, I just ended up buying something I didn't really want. I contacted the dealership 3 days later and they agreed to take that truck back for what I paid for it and I ended up buying a 2016 Toyota SR5. I was completely satisfied with that truck! Denis and the rest of the people involved were absolutely awesome. They made it a great experience that I will definitely share with others. I recommend Denis and this dealership! More
by Shari
