Toyota of Gladstone

Hassle-Free My wife an I purchased a new vehicle over the weekend at Toyota of Gladstone. Sou Chao, our salesman was professional, respectful and low key. As we w My wife an I purchased a new vehicle over the weekend at Toyota of Gladstone. Sou Chao, our salesman was professional, respectful and low key. As we were waiting for final paperwork my wife said she had been waiting for the typical sales pressure and hassle we had experienced in the past. But it never happened. Tom Angel, the finance manager was great to work with. We really enjoyed the experience and being able to drive off the lot feeling happy about our new purchase. More

Best buying experience ever After looking online for a Toyota Tacoma, I started talking with Jason. At the time I wasn't quite ready to buy the truck. Jason was patient and under After looking online for a Toyota Tacoma, I started talking with Jason. At the time I wasn't quite ready to buy the truck. Jason was patient and understanding. Yesterday I saw that the one I wanted was still there. When I walked in I was met by Seth and he got Jason for me. Less than 3 hours later I drove off in my sweet truck. Thanks to Jason, Angel, and Dave! More

Service at Gladstone toyota Everyone was very friendly and the service was great. Jason was there to answer any of my questions and concerns. I would highly recommend this dealer Everyone was very friendly and the service was great. Jason was there to answer any of my questions and concerns. I would highly recommend this dealership. More

Extremely happy with my new Corolla Hatch! Contacted Emileigh about a new 2018 Corolla Hatch in Blue Flame. She had it pulled up in front for me when I was scheduled to test drive it. Loved t Contacted Emileigh about a new 2018 Corolla Hatch in Blue Flame. She had it pulled up in front for me when I was scheduled to test drive it. Loved the car and Emileigh was a great and knowledgeable sales person! Also, she was super low pressure. I would highly recommend her and Gladstone Toyota to Anyone looking for a new car. More

Gladstone Toyota is Awesome I would recommend the service and the helpful staff to anyone looking to buy a new vehicle. They are reliable and even once I called the guy whom sol I would recommend the service and the helpful staff to anyone looking to buy a new vehicle. They are reliable and even once I called the guy whom sold me my first car and he answered and told me the problem and the funny thing was he had moved to Utah to help with the care of his parents and still held Toyota highest standards to customer service and I think the customer service is outstanding!!! Wade Fish was my salesmen and he was very real and honest and would recommend him again! More

Renewed Lease I went to this dealership to upgrade my lease. Sou was very friendly and helpful. He wasn't pushy and explained every question I had very patiently. I went to this dealership to upgrade my lease. Sou was very friendly and helpful. He wasn't pushy and explained every question I had very patiently. More

Sales crew bent over backward to make sure we were happy. Carl Chestnut was our Sales person and he was very cordial, funny, and informative. After purchasing the car and driving off the lot, we discovered a Carl Chestnut was our Sales person and he was very cordial, funny, and informative. After purchasing the car and driving off the lot, we discovered a problem with the car and returned to the dealership. The service department told us that they would not be able to look at it until the next day and, depending on the problem, it may take until the day after that to get it fixed. That really irritated me, and I could tell that Carl was very irritated as well. I told Carl that it made us leery about anything else that might be wrong with the car. Carl went to management and they got a brand new identical car from a Beaverton dealership and had it delivered the next day so we wouldn't worry about the original car. Carl and the Customer Relations department really bent over backward to make sure that we were happy and satisfied. Problems like the one we encountered happen, but I was impressed at the lengths that the group went through to make us happy. More

Above and beyond expectations Sou Chao was very responsive and easy to work with. I appreciated the fact he came in on his day off to fit my schedule, and was very relaxed and hel Sou Chao was very responsive and easy to work with. I appreciated the fact he came in on his day off to fit my schedule, and was very relaxed and helpful throughout the process. More

Excellence in Service I had a great experience buying my first car at the dealership. I had an appointment with Carl, however he was busy with another appointment. I though I had a great experience buying my first car at the dealership. I had an appointment with Carl, however he was busy with another appointment. I thought I would have waited a long time till he got back. I appreciated the fact that Eric came along welcoming and showed me the car I came to see. Carl then followed up with me and said I was in good hands with Eric. We had a terrific time getting to know each other. After spending couple minutes talking about the car, we spend hours everything else that was going on in our lives. After the car showing, the paper work process went smoothly, got to meet more people in the team like John and Rodolfo. We all had a pleasant discussion, Rodolfo even introduce me to Khan the manager of the dealership. They exceeded my expectation, what is great is that I was not the only guy who was enjoying the experience, I saw a lot of smiles and laughter. Khan, I do not what you are teach your team but its working. Your whole team deserve a huge bonus. Your dealership should be the golden standard to others. More

Friendly I have now purchased 2 cars here this year and I always feel welcome. They do very well with my blunt, no nonsense potty mouth. I have now purchased 2 cars here this year and I always feel welcome. They do very well with my blunt, no nonsense potty mouth. More