Toyota of Gladstone

World Class Service First I would like to thank Mr. Sou Chao for the wonderful service he provided us with. He provided us with such a excellent customer service and help First I would like to thank Mr. Sou Chao for the wonderful service he provided us with. He provided us with such a excellent customer service and helped deliver the car all the way to Salem. We had been looking to buy a 2016 Camry for my Mom and after looking at our options in Salem and Eugene we decided to drive 50 minutes up North to Gladstone Toyota. I had spoken with Mr. Kermit over the phone before the drive about my concerns in getting the exact Camry I was looking for and he assured me that he would find me the right car with the right price. Upon arrival at the dealership we were blown away with such friendly staff who greeted and welcomed us in. With our past experience with high pressure sales treatment and rude sales environment were were surprised how different this dealership was. We found the exact car we were looking for and worked out a excellent deal with Mr Chao. They were true to their promise in finding me the exact car and giving me the best deal in town. For all my future car needs (even servicing) I will most definitely be driving all the way to Gladstone Toyota for their excellent service. Thank You Gladstone Toyota Team, you guys are the best Toyota dealership in Oregon. More

Is this a dealership or a chill hangout pad? My experience at Toyota of Gladstone was much better than expected. This buying experience was better than all my past buying experiences combined. I My experience at Toyota of Gladstone was much better than expected. This buying experience was better than all my past buying experiences combined. I was not once strip searched or publicly ridiculed. I came on the Costco buying program and was not disappointed. I received courteous and knowledgeable service from everyone. Angel Grose from the internet sales department totally crushed it. Trey Kittirath was super friendly too. My experience never felt overly car sales-y. I bought a Camry and named it "Angel." Would I go back to Toyota of Gladstone? Um. Does Toyota of Gladstone have a super comfy TV lounge, tasty-smelling cafe, and squeaky clean showroom? Yes. The answer is yes. More

Really Pleased! Angel was first point of contact via phone/email but ended up being busy when we arrived to look at cars so Josh came to help us. In spite of being re Angel was first point of contact via phone/email but ended up being busy when we arrived to look at cars so Josh came to help us. In spite of being relatively new to the dealership, Josh was knowledgeable and if he didn't know something was quick to find out. He was not at all the pushy salesman that many of us have come to expect when walking into an auto dealership which kind of threw us for a bit of a loop at first but we really appreciated it. We really ended up leading the conversation rather than feeling like we were being pushed into something. Zach was great to work with on the pricing negotiation and he and his manager (not sure of his name, sorry!) honored a paper ad price that not only did we not even know about, but was actually a misprint! That was above and beyond on the customer service scale as far as I'm concerned and something they didn't have to do at all. Tom in Finance bought down our interest rate to make the added warrantly fit into our budget, which, again, was not at all expected, but hugely appreciated. We will definitely be coming here again when our Camry needs replacing! More

Team work As walking into the show room my heart was pounding !! I was ready , I was in the attack mode. I was going to be the one to control, what where when a As walking into the show room my heart was pounding !! I was ready , I was in the attack mode. I was going to be the one to control, what where when and how I was going to purchase a car. I expected a high pressure fast talking sales person. My fears soon diminished ! I was approached by a very friendley gentleman named Khzam. His professional attitude, and ability to listen to my needs and wants took all my fears away and changed my mode from fear to total confidence . The team work that your dealership has is outstanding , may it be from the coffee served with a smile, or the final closing of the car sale, you are all AWESOME!!!! In closing I thank all of your team, keep it up!! God bless Cheryl Morris More

Great dealership They went above and beyond and did absolutely everything and anything possible to get me into something I wanted. They are amazing! And will exhaust a They went above and beyond and did absolutely everything and anything possible to get me into something I wanted. They are amazing! And will exhaust any and all resources to make you happy. More

Truly Service Oriented Car Dealership We recently purchased a 2006 4Runner from Toyota of Gladstone and were treated with the level of care and assistance one would normally only hope to r We recently purchased a 2006 4Runner from Toyota of Gladstone and were treated with the level of care and assistance one would normally only hope to receive when purchasing a new vehicle. Having spotted this car online late on a Sunday, I was first of all surprised that salesperson Zach offered to stay after hours to allow me to drive up from Salem to test drive the car. Little did I realize that four of their staff would have to stay after hours to assist me with the purchase! They were all so friendly and gracious from start to finish. Angel who came with me to test drive the car was knowledgeable, attentive to all of my questions and concerns, not at all pushing for a sale and saw to it that the car was in great shape when she delivered it to us after the purchase. This is a professional, caring team who aim to have happy, satisfied customers! More

Amazing Experience!! I was very hesitant to go to a dealership to purchase my first vehicle because I have had poor experiences in the past. Josh helped me and he was abso I was very hesitant to go to a dealership to purchase my first vehicle because I have had poor experiences in the past. Josh helped me and he was absolutely amazing! He wasn't pushy and didn't try to persuade me into anything I didn't want. I did find the perfect vehicle for me and a very doable price. He was so knowledgeable about the cars we looked at and had a great sense of humor that made my time there very enjoyable! I would recommend Toyota of Gladstone just because of my experience with Josh. Thank you so much for this life changing experience! More

THE BEST Toyota of Gladstone went above and beyond to meet my needs on my 2016 Toyota Tundra purchase. I have never been more satisfied. Angel Gross was the mo Toyota of Gladstone went above and beyond to meet my needs on my 2016 Toyota Tundra purchase. I have never been more satisfied. Angel Gross was the most professional and best vehicle sales person I've ever worked with. I've purchased 8 or 9 new vehicles in the last 20 years and Angel by far was the best hands down. She kept her word on everything. I will definitely refer all my friends and family to Angel. If you purchase from Toyota of Gladstone ask for Angel. More

Terrific experience. It took just a short period of time to conclude the purchase. I knew what I wanted and I was able to get it and more... I would recommend a friend It took just a short period of time to conclude the purchase. I knew what I wanted and I was able to get it and more... I would recommend a friend to this dealership. More

Kenny and the gang My husband and I think our salesman Kenny Khzam did a wonderful job working with us. He was patient and kind and made the numbers work for us. We purc My husband and I think our salesman Kenny Khzam did a wonderful job working with us. He was patient and kind and made the numbers work for us. We purchased two vehicles today. He helped the whole process go smoothly. We would recommend the dealership to family and friends. And Kenny of course! More