Toyota of Gladstone

Worth the drive Met with Carl and spent several hours test driving cars. He was extremely understanding and no pressure. I ended up purchasing a 2018 Camry SE that I Met with Carl and spent several hours test driving cars. He was extremely understanding and no pressure. I ended up purchasing a 2018 Camry SE that I absolutely love. Brian was the finance rep that spent a good hour or me with me making sure I was satisfied and all my questions were answered. Great dealership. Very friendly and helpful staff - glad I made the drive. More

Easy, no nonsense, professional Denis at Gladstone was professional, efficient, and trustworthy. He gave me full information up front, was quick in his response time, and had us in-a Denis at Gladstone was professional, efficient, and trustworthy. He gave me full information up front, was quick in his response time, and had us in-and-out of the dealership in no time. Dennis met us at a price that we felt was reasonable. Brian the finance manager was also excellent, provided all information in an understandable no-nonsense manner. More

Ride With Jake Jake has been fantastic walking me through the car buying process. I don't buy vehicles often and am often apprehensive when I go to a car lot becaus Jake has been fantastic walking me through the car buying process. I don't buy vehicles often and am often apprehensive when I go to a car lot because of sales pressure. There was none of that with Jake. I had a deal in place with another dealership and gave him a call just to see what he could do. I explained my potential deal, he crunched some numbers, and told me he could beat it and get me the exact vehicle I wanted (the other dealership did not have exactly what I wanted and was going to charge me over $500 in finders fees to get it. Jake didn't charge me an extra dime.) There was no pressure from Jake to give him a visit. He was completely ok letting me make my own decision and didn't try to twist my arm by entering into negotiating tactics then and there. When I arrived at the dealership, I told Jake that there was no need for fluff as I just wanted to get down to brass tacks. He was completely respectful of my time and did not try to show me other vehicles, or try to get me to make 3 or 4 test drives. We immediately discussed what I was looking for, I provided Jake with some numbers and he and his finance manager got me to within $5 of my bottom line number, which none of us thought would happen. But they worked at it until they made the customer happy. Since my purchase involved trade-ins, Jake even drove me to my home (almost 30 minutes away) and dropped me off, as they had to pick up the vehicle I was purchasing from another dealership. ULTIMATE CUSTOMER SERVICE!!! He gave me loaner tags for my jeep until my car arrived, and kept me informed every step of the way. Jake made sure my vehicle was on the lot the next day, even though it followed a holiday. In short, Jake rocked out in about 5 hours, what another dealership couldn't get done over a month. If you're looking for a no-pressure salesman that works for his customer, Jake Spinner is your man. I'm glad to have met him and had him walk me through this experience. Jake will remain a reference, and as long as he's employed at Toyota of Gladstone I will always be his customer. I can't say enough positives about my experience! Thank you, Jake. More

Fantastic experience with Kristin and all her team! Kristin was amazing. After another dealership told me I was searching for a "a unicorn", Kristin got busy and found me the make and model with exter Kristin was amazing. After another dealership told me I was searching for a "a unicorn", Kristin got busy and found me the make and model with exterior and interior colors I wanted. Then she sent a driver with a flatbed truck to pick it up so it would be in perfect condition just for me. The car arrived on schedule. It was detailed and filled with gas in time for my appointment and it is BEAUTIFUL. Once we found the car, the rest of it was easy. Kristen took time to explain everything so my husband and I were both very comfortable with the choices we made. The rest of the team were very friendly and professional. I would absolutely recommend buying a car from Kristin at Toyota of Gladstone. She will go the extra mile and treat you right! More

Great customer service Very helpful, very good at knowing every inch of the truck to help us make our decision. Very happy with their customer service skills, very friendly. Very helpful, very good at knowing every inch of the truck to help us make our decision. Very happy with their customer service skills, very friendly. More

Highly recommended Eric Kalik We currently purchased a Tundra from Toyota of Gladstone. Eric Kalik and Vince gave us great services and good deal. Eric worked so hard to wrap thi We currently purchased a Tundra from Toyota of Gladstone. Eric Kalik and Vince gave us great services and good deal. Eric worked so hard to wrap things up as quick as possible so we can go home (save us a lot of time). I highly recommend you go see Eric at Toyota of Gladstone when you ready for new Toyota. 10+ for Eric. More

Thanks Khzam, is very professional and very helpful in assisting me in my very first purchase of a Toyota truck. Secondly, he answered all my questions and Khzam, is very professional and very helpful in assisting me in my very first purchase of a Toyota truck. Secondly, he answered all my questions and went above and beyond my expectations. Thomas J Paugh More

Review of Toyota of Gladstone! Wade Fish was no pressure sales guy on buying our new Toyota! I was extremely pleased with this buying experience! Thank you Toyota of Gladstone! Wade Fish was no pressure sales guy on buying our new Toyota! I was extremely pleased with this buying experience! Thank you Toyota of Gladstone! More

Ask for Jake Spinner It takes a village to sell a couple, not one, but two new vehicles. Jake Spinner and the rest of the staff at Toyota of Gladstone gave us a lot of att It takes a village to sell a couple, not one, but two new vehicles. Jake Spinner and the rest of the staff at Toyota of Gladstone gave us a lot of attention as we worked through a big decision to buy our dream cars. Jake was especially fun to spend the afternoon with, answered our questions and the entire rest of the staff felt like real people and not overly sales-y. We spent the better half of a day into the night to finalize our purchase and everyone made us feel happy and excited. When I drove my car off the showroom floor, Jeremy say the smile on my face and he said, “That right there is why I love this job.” It was nice to feel their excitement for us and they never once made us feel like we were inconveniencing them! This was a major purchase for us and Jake made sure we were well taken care of during the long process. Jeremy Ovalle in finance was so awesome too! We came back the next day with our dogs and George helped us learn how to work the Crawl Control and the rest of the staff came out to congratulate us and pet our dogs. This is just an awesome dealership. It’s well kept and the staff are all really friendly. Thanks, Jake & All! More

New highlander Kenny is the best guy we have ever dealt with If you guys had more salesmen like him you would sale a lot more cars he is wonderful Kenny is the best guy we have ever dealt with If you guys had more salesmen like him you would sale a lot more cars he is wonderful More