Toyota of Gladstone

Professional and helpful Eric was helpful and fast on all questions I had. He was transparent and straight forward on pricing of the vehicle I was looking at as well. While I Eric was helpful and fast on all questions I had. He was transparent and straight forward on pricing of the vehicle I was looking at as well. While I did not purchase from them due to convenience issues as we ended up having to unexpectedly turn in our lemon vehicle 3 hours in the opposite direction, Eric remained professional and polite. I recommend him highly. More

New Car We went in not thinking we would leave with a new car but Kenneth was amazing and got into a new 2018 Toyota Corolla!!! Thank you Kenny Khazam!!! We went in not thinking we would leave with a new car but Kenneth was amazing and got into a new 2018 Toyota Corolla!!! Thank you Kenny Khazam!!! More

Gladstone & Kristin make buying a car almost enjoyable! We all know the jokes about car dealers and dealerships. I purchased a 2017 Toyota iA in July 2017. It was the most pleasant car-buying experience I We all know the jokes about car dealers and dealerships. I purchased a 2017 Toyota iA in July 2017. It was the most pleasant car-buying experience I have had. Because I knew what make/model I wanted, I went online, and was connected with Kristin, who met me at the dealership, took me for a test drive, and then went out of her way to make sure that all the specifications and details I asked for were taken care of in a timely fashion. Finance was handled in a non-pressured, helpful fashion, and I was satisfied with even that part of the experience. Since last summer, I have gone in for routine service twice, and twice just to check tire pressure. Every time I have been met with outstanding, timely, and helpful service. Most recently, while I was waiting for my car, Kristin came up and we chatted. It had been a year, but she remembered who I was, what I had purchased, and was as pleasant when I wasn't her customer as she had been when I was. It is clear that Toyota of Gladstone takes pride in the vehicles they sell; from the nitrogen in the tires to the plastic shields over vulnerable parts of the finish, that attention is notable and much appreciated. I highly recommend Toyota of Gladstone. It is worth my time to commute there from Salem to experience such a high standard of customer care. If you are going through the online folks, do as for Kristin. She explains everything clearly, listens to answers, and follows through completely. More

Wonderful Experience Eric did such a great job in finding me the best truck for my lifestyle. He was patient, understanding, and caring throughout the whole experience. He Eric did such a great job in finding me the best truck for my lifestyle. He was patient, understanding, and caring throughout the whole experience. He made sure I was completely satisfied with not only the truck but the service I was receiving. Tasney and Jeremy made the finance part easy and went above and beyond making sure I got the best deal. Everyone I dealt with at Gladstone Toyota had significant knowledge in their field and great customer service. Thank you all at Gladestone Toyota for a wonderful experience! More

Excellent customer service and stayed true to their word Customer service is unbelievable. Fantastic, friendly, and fun. Stayed true to their word and no hassles. Not your typical run around, said they could Customer service is unbelievable. Fantastic, friendly, and fun. Stayed true to their word and no hassles. Not your typical run around, said they could do it and followed through. More

Dreams Come True I initially found this dealer through USAA. My initial phone call with them went very well. I was very impressed with Emily, she was clear, straightfo I initially found this dealer through USAA. My initial phone call with them went very well. I was very impressed with Emily, she was clear, straightforward, and felt very authentic as in she would do exactly as she said. I have only met a few people as adept as Emily in my life, and that is not a small compliment. She deserves the credit for interesting me enough to come down and see the vehicle. She was prompt at returning my text messages (since that's how Millennials communicate now), she learned my schedule and worked around it to ensure I was available to receive phone calls and was quick at gathering information when I asked for it. She effortlessly navigated the process and made buying a vehicle a breeze. She even had a sense of humor, which is a huge bonus. More

Lease trade for purchase Great people to work with. They honored my request to not spend my whole Saturday at the dealership and completed my process on a timely manner. Will Great people to work with. They honored my request to not spend my whole Saturday at the dealership and completed my process on a timely manner. Will continue to purchase all my vehicles with Toyota of Gladstone. More

Very good people From first contact with email until the final papers were complete we encountered very friendly, helpful people at Toyota of Gladstone. Eric didn’t lo From first contact with email until the final papers were complete we encountered very friendly, helpful people at Toyota of Gladstone. Eric didn’t look like the typical salesperson at first glance, and believe me, there's nothing typical about him. By the end of the transaction, he became my favorite car salesman of all time. I highly recommend Toyota of Gladstone for the quality of the people that I experienced during my purchase. More

Class act Just wanted to express my thanks for our multiple visits to this dealership recently. We were so fortunate to work with Eric Kalik in our search for t Just wanted to express my thanks for our multiple visits to this dealership recently. We were so fortunate to work with Eric Kalik in our search for the perfect used vehicle. He was so friendly, knowledgeable, and REAL with us. He followed up with us numerous times (without being annoying) and really worked hard to find a car with all our desired features for the price range we wanted. we appreciate his diligence and hard work. More

Thank you, Eric Eric was a very helpful staff who provided us with all the information needed for us to make a decision. Although my initial thought was that the pric Eric was a very helpful staff who provided us with all the information needed for us to make a decision. Although my initial thought was that the price was negotiable, Eric and his manager tried to bring the price down as much as they could, and we ended up purchasing the car since it is a very good, quality car that they had to offer. I felt very safe to know that the car had been inspected, and all the maintenance done prior to my purchase. Thank you, Eric for your excellent help. More