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Toyota of Gladstone

Gladstone, OR

4.9
7,668 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,668 reviews

July 01, 2018

New rav 4 hybrid 2018 Awesome Kazam, great personality, very knowledgeable, awesome guy. He really will try hard to work with you. I think he is the best sales person here More

by Yev1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Khzam
Jul 04, 2018 -

Toyota of Gladstone responded

Thank you so much for this story with us. We are so happy for you and we appreciate the opportunity to earn your business. Welcome to the Toyota of Gladstone family.

June 30, 2018

No joke , easier than buying cat food at Winco. My experience at Gladstone Toyota was stress free and worry free. Everyone there was very friendly helpful. They did all the work for me and made it More

by Dave S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raeanne Barker, Vic Meese
Jul 04, 2018 -

Toyota of Gladstone responded

Congratulations and thank you for becoming a member of the Toyota of Gladstone family! We are so happy that Raeanne was able to provide you with a truly exceptional experience. Please reach out with any needs you may have.

June 30, 2018

Mallory Zepeda is top of the line! This review is strictly about Ms. Zepeda. I did not purchase my 2018 4Runner Limited from Toyota of Gladstone and had no dealings with the dealership. More

by Knapperron
Recommend Dealer
Yes
Employees Worked With
Mallory Zepeda
Jul 04, 2018 -

Toyota of Gladstone responded

Thank you so much for such a wonderful review of Mallory! We are grateful to have her as a part of our team and are so happy you were able to experience her kindness. Thank you for the opportunity to earn your business and congratulations on your new Toyota!

June 29, 2018

Best ever car buying experience!! This was by far the best car buying experience I have ever encountered. Carl and his team were all amazing. Carl was the perfect combination of helpfu More

by Tina L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Gillam, Bryan Dowd
Jun 29, 2018 -

Toyota of Gladstone responded

Tina, thank you so much! We are so happy that you had a truly exceptional experience with us. Your story about your experience with Carl, Vincent, and Bryan has inspired a great many smiles this afternoon. Thank you for joining the Toyota of Gladstone family!

June 29, 2018

Very helpful, relaxing, and friendly! I have a 5 starts because it was an amazing experience. Most dealerships, when you’re looking around, salesmen always try and pressure you on going in More

by ChrisWRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emileigh Coen, Mallory Zepeda, Jeremy Ovalle, Jason Burdine
Jun 29, 2018 -

Toyota of Gladstone responded

Thank you so much Chris! We greatly appreciate your kind words and your the time you took to complete this recommendation. Congrats on your purchase and please let us know if you need anything or have any questions.

June 29, 2018

Great job, Sou Chao! Thanks Sou (and Vic and John) for getting us into a new Highlander quickly and easily today.. Sou is a great problem solver, addressing our issues More

by Bruce and Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sou Chao, Vic Meese
Jun 29, 2018 -

Toyota of Gladstone responded

Thank you so much for sharing this story with us and for the kind words for Sou. He is such a special part of our family and we are so thankful that you were able to experience that. Welcome to the family and please let us know if you need anything at all. Congrats on the new Highlander.

June 29, 2018

This is my second car purchased from Sou/Toyota of Gladstone I didn't plan to buy a new car so soon after my last one, but there wasn't a doubt in my mind about where to go. Sou is incredibly friendly and keeps More

by squibby6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao, Tom Angel
Jun 29, 2018 -

Toyota of Gladstone responded

Congrats on the new purchase and thank you for staying a loyal member of the Gladstone family. We greatly appreciate you and please let us know if you need anything at all.

June 28, 2018

New car, same great experience This is now the second vehicle I’ve purchased from Gladstone Toyota and I’ll never go anywhere else. The deals are great, customer service is outstand More

by RettaHatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Gillam
Jun 28, 2018 -

Toyota of Gladstone responded

Thank you so much for this wonderful review! It is customers like you that keep smiles on our faces. Thank you for being a loyal part of the Toyota of Gladstone family.

June 28, 2018

Misinformed Was promised a car with a statement of write off put $2000 dollars down drove the car for two days and was told the bank ‘unapproved me’ Jake is a gre More

by Dillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Spinner
Jun 26, 2018 -

Toyota of Gladstone responded

Thank you so much for this wonderful review and the recommendation of the dealership. We are so glad that we were able to help you, Congratulations! Please let us know if you need anything and welcome to the Toyota of Gladstone family.

Jun 29, 2018 -

Toyota of Gladstone responded

Dillian, we are so sorry for the inconvenience that this has caused you. We are fully aware of how life affecting these things can be, however sometimes what we see the bank does not and they have the final decision on all approvals. Please let me know if I can do anything to help or answer any questions for you. Charity 503-655-7100

June 27, 2018

High satisfaction. Wade Fish was my salesman. Highly professional and agreeable service by Wade Fish when purchasing a used car by phone. No surprises, everything was as mentioned indicated. Wad More

by Halibut Cove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Fish, Bryan Dowd
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