Toyota of Gladstone

2018 Tundra Creemax I was in the market for a Tundra Crewmax or a limited dbl cab. So after looking around I was able to find a Crewmax in the color that I wanted. Sou C I was in the market for a Tundra Crewmax or a limited dbl cab. So after looking around I was able to find a Crewmax in the color that I wanted. Sou Chao was the person I was dealing with at Gladstone Toyota. He was very helpful and knoledgeable with questions that I had. Sou was very quick on getting the deal done for me without any pressure. I also dealt with Brian Dowd in finance getting the papr work side done. Brian was very helpful with the choices I had for financing. Brian was also helpful with explaining about the warranty on the truck and had very good recommendations of what would be good for me personally, and I understand everyone is going to have different mechanical knoledge and everyone’s needs are different when it comes to extended warranty and optional accessories, but Brian was very good of explaing the options. All in all, I had an excellent experience buying my new Tundra with Sou and Brian and I would definitely recommend everyone to check them out if you are in the market for a new Toyota. Thank you guys! More

2018 Prius Prime Premium Raeanne was very friendly, and willing to work with me on reaching a deal. She was also very patient, and accommodating, as the entire process took n Raeanne was very friendly, and willing to work with me on reaching a deal. She was also very patient, and accommodating, as the entire process took nearly a month of back-and-forth emails, due to me being out of the country for extended periods of time. Overall, she was the shining star in this whole transaction. I would definitely work with her again. Brian was also very friendly, and made the closing process very fast and efficient. He wasn't overly aggressive on pushing the extended warranty package, which I appreciated. I'm not a fan of high-pressure sales pitches. I did have to deduct one star, due to the performance of the pre-delivery tech team. They neglected to install a set of sealing plugs underneath the vehicle, that are meant to prevent water from getting into the chassis. Seems like that would be something that you'd want to make sure gets done. They also cross-threaded the front license plate screws, using a power-driver, making them nearly impossible to remove, and damaging both the screws and the clips in the process. In summary: Raeanne and Brian were great, but the pre-delivery tech department has some room for improvement. More

Simple with Minimal Pressure, Quick Eric Kalik, the sale guy, showed us the car and test-drived it. No hard sale or pushing on other "products" or "add-on". Paperwork was quick and it Eric Kalik, the sale guy, showed us the car and test-drived it. No hard sale or pushing on other "products" or "add-on". Paperwork was quick and it took us less than 2 hours to drive the new car away. More

Happy Fantastic people! Loved Mallory! Love the car! Was wonderful to drive off of the showroom floor! I love the deep blue color, it sparkles in the sun Fantastic people! Loved Mallory! Love the car! Was wonderful to drive off of the showroom floor! I love the deep blue color, it sparkles in the sunshine. More

Great experience Dennis Russu and the team at Gladstone went above and beyond in every way. They had a great inventory and even though they had the only truck in a 50 Dennis Russu and the team at Gladstone went above and beyond in every way. They had a great inventory and even though they had the only truck in a 500 mile radius that was what I wanted they still undercut all of the competition. The transactions were incredibly pain-free. Never pushy, and fast fast fast. In and out with a new truck in under 2 hours. I will be back More

Buying my Scion xB Such a great time working with this group at Toyota of Gladstone! I will definitely go there again ! I will tell all my friends and family about them. Such a great time working with this group at Toyota of Gladstone! I will definitely go there again ! I will tell all my friends and family about them. Great team and easy to work with! More

Great Eric Kalik was a pleasure to work with, the process was smooth efficient and professional. Eric has a friendly personality and explained everything t Eric Kalik was a pleasure to work with, the process was smooth efficient and professional. Eric has a friendly personality and explained everything to me. We I had questions, he had answers. Would highly recommend buying from him. Marianne mortenson More

Tundra (on-line with Costco Auto Program) Excellent service, Denis provided me with exactly what I wanted! I would highly recommend this dealer and the Costco Auto Program to anyone. I've us Excellent service, Denis provided me with exactly what I wanted! I would highly recommend this dealer and the Costco Auto Program to anyone. I've used a 3rd party auto broker in the past and this was even easier. Denis delivered the vehicle to my house about 3.5 hrs away from the dealership. Extremely efficient and customer oriented. More

Best Service at a Car Dealership I was contacted by Toyota salespeople from all over the area when I inquired about getting a white 4runner. Immediately, Wade stood out. He was genuin I was contacted by Toyota salespeople from all over the area when I inquired about getting a white 4runner. Immediately, Wade stood out. He was genuine, helpful, and was the most interested in what was important to me. Wade kept in contact with me and traded a car I thought I wanted and secured it for me. It did not work out for me, but my husband was sold. We left the store so I could decide what I wanted to get-a Highlander or something else. My husband, meanwhile really connected with Wade and started texting him on a TRD Off Road 4runner. He was determined to come back Sunday night to see what Wade could do to help him trade in his truck in for the new 4runner. We couldn’t get a sitter until late and Wade and his team stayed extra late for us-2 hours after closing time just for us. Wade assured us he would go to bat for us. We settled on a lease and left the store at almost 1am. None of the sales or finance team gave any indication that they were tired or inconvenienced that we kept them away from their families and dinners until almost 1am! In less than 6 hours over a few hours of sleep, we ultimately changed our mind on the lease after submitting all of the paperwork. Wade was on it and at 7am after very little sleep because of us, assured me he would help us get the car and terms we needed. We came back the next day and instead of us apologizing for keeping these guys late and then changing our minds on the lease, Wade was apologizing to us! Car salesmen and dealerships usually have a stigma to them but I have to say these guys went way above and beyond. I have been ranting and raving to my girlfriends on our experience and cannot say enough great things. Thank you Wade for following through with your promise to take care of us. My husband is very happy and was definitely strategic in making me think I wanted the 4Runner when in reality we walked in for a car for him! I just might be coming back for the highlander Wade took time to test drive with me. More

She was the best A+ Service and Price! The sales staff, internet, invited me down from Portland to view a new 2018 Corrola I'm. My trade in, I wanted 14k and they gave A+ Service and Price! The sales staff, internet, invited me down from Portland to view a new 2018 Corrola I'm. My trade in, I wanted 14k and they gave it to me towards the price! More