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Toyota of Gladstone

Gladstone, OR

4.9
7,526 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,526 reviews

June 22, 2017

Excellent buying experience Friendly, low pressure sale, honesty, good service. Get all my questions answered. Very professional. Duy treat me like king . Customers come first he More

by Tri Tran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duy "Dewey" Dang
Jun 28, 2017 -

Toyota of Gladstone responded

Tri, Thank you very much for taking the time to write this review and for allowing Duy to assist you in your purchase! We greatly appreciate it. Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

June 20, 2017

Josh, Joe, Alan!! Josh, Alan, and Joe were awesome and are cool as heck and made my visit super easy! Highly highly recommend these guys! Ask for JOSH! More

by Chrisryan19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe the manager. And Alan , Joshua Kidner
Jun 28, 2017 -

Toyota of Gladstone responded

Hello Chris and Ryan, Thank you for your 5 star review! We are glad to hear that Josh, Alan and Joe took good care of you and appreciate your endorsement for Josh (I'm sure he will definitely appreciate it!) If there is ever anything else we can do for you in the future please don't hesitate to reach out. Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

June 14, 2017

Breath of fresh air Our family had a great experience at Toyota of Gladstone. Jamie was our sales associate and was fantastic, she was professional, knowledgable, and re More

by Bill Spurlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Semrad, Jamie Wheeler-Semrad
Jun 28, 2017 -

Toyota of Gladstone responded

Bill, Thank you for making your purchase here with Jamie Semrad and thank you for taking the time to share about your experience! We are glad to hear that you are loving your Highlander and that we were able to give you a great price, great service, great financing and do it in a comfortable manner. Please don't hesitate to let us know if there is anything else we can do and we look forward to our next opportunity to serve you in the future. Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

June 13, 2017

Never disappointed! Always satisfied! My family continues to grow and I needed more room for my twins so I went in and discussed my needs with Kenny Khzam and he worked together with Jerem More

by Michelle Galloway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
Jun 28, 2017 -

Toyota of Gladstone responded

Michelle, Congratulations on the twins! We are glad to hear Kenny was able to help you get a new Toyota with the extra space you will need for your growing family and made sure it was a great experience. We will definitely pass along your thanks to Kenny and please don't hesitate to let us know if there is anything else we can help you out with in the future. Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

June 08, 2017

Great place to buy a new Toyota The whole experience at Gladstone Toyota was a great thanks to the help of Manny. He was knowledgeable on the Tacoma i was looking for when i was unde More

by Erick sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Garza
Jun 28, 2017 -

Toyota of Gladstone responded

Erick, Thank you for sharing about your purchase experience with Manny Garza here at Toyota of Gladstone. We are very lucky to have such amazing customers like yourself and have professional employee's like Manny here to take care of you. We really value your business and appreciate that you took the time to write about your experience here. Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

June 03, 2017

Duy Dang helped me find the perfect car Duy was very attentive, asked the right questions and listened to what I had to say. He was able to show me cars that fit my wants and needs. After ta More

by Cristal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duy "Dewey" Dang
Jun 28, 2017 -

Toyota of Gladstone responded

Cristal, Thank you for letting others know what to expect when doing business with Duy! We are glad to hear that he was helpful and thank you for allowing him to assist you in purchasing your Toyota with us. If you ever need anything else please don't hesitate to let Duy or anyone else here on our team know. Have a great day! Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

June 02, 2017

Great Experience Beginning to End Live four hours from Toyota of Gladstone, started the process online with Sou and Seth, came to agreement price quickly on 2017 Highlander Hybrid and More

by seadog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : F & I Manager Tasney, Sou Chao
Jun 28, 2017 -

Toyota of Gladstone responded

Memorial day was great and it was our pleasure to help you out with your Highlander Hybrid purchase! We look forward to you stopping in anytime and if you ever need anything please don't hesitate to reach out to Kristin, Sou, Tasney, myself or anyone else here on our team. Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

May 30, 2017

Outstanding experience at Gladstone Toyota I worked with Sou Chou online prior to coming to the dealership. When I arrived he provided efficient and outstanding customer service. We were so imp More

by thomnkaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sou Chao
Jun 28, 2017 -

Toyota of Gladstone responded

Thank you very much for your business and for giving Sou Chao such high marks! We are very lucky to have him on our team providing amazing customers like yourself professional, straightforward service. If you, your family or friends ever need anything please don't hesitate to reach out directly to Sou and I hope you are having an amazing day! Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

May 27, 2017

Bought My VAN from KHZAM !!! We were just shopping around and in no hurry to make a purchase, stopped at GLADSTONE TOYOTA, just to see what they had. This was our second More

by Adams*Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John ?(Sales), Jason ? (Service), , Kenny Khzam
Jun 28, 2017 -

Toyota of Gladstone responded

We really appreciate you making the drive from the coast to come see us and are even happier that Kenny was able to help you find the Sienna you were looking for. If it wasn't for amazing customers like you there wouldn't be a need for us, so thank you very much! Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

May 25, 2017

Bought the car of my dreams Suo Chou was an amazing sales person. Couldn't have asked for better customer service. He got me into my dream car and it was hassle free. Also Richa More

by Cindy72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Steifel and I can't remember the guy that did signing of the paperwork, Sou Chao
Jun 29, 2017 -

Toyota of Gladstone responded

Cindy, Thank you for taking the time to write this review and thank you for your business! We really appreciate you mentioning how it was to work with both Sou Chao and Rich Stiefel. If you ever need anything else please don't hesitate to reach out to Sou, Rich or anyone else here on our team and I hope you are having a great day! Respectfully, Seth Dustin Internet Director (971) 276-7433 Sdustin@SeeDriveSmile.com

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