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Toyota of Gladstone

Gladstone, OR

4.9
8,704 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 8,704 reviews

January 02, 2019

Good experience My Son Bought his car at your dealership He had a good experience So He took us there Because we were interesting in buying a car And we had a go More

by T-PAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Toyota of Gladstone responded

Thank you so much for this wonderful story! We are so thankful to you and your son for coming back to us. Welcome to the Toyota of Gladstone family and please let us know if we can do anything for you.

January 01, 2019

Had a great, no pressure experience at Gladstone Toyota Thanks to Jay McGahan and the team at Gladstone Toyota for helping me find the exact Toyota Tacoma I was looking for. The process was very quick and w More

by Wiseman84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McGahan
Jan 02, 2019 -

Toyota of Gladstone responded

Thank you so much for this wonderful recommendation for Jay! We are so proud to have him as a part of our team and thankful to you for allowing him the opportunity to provide you with a truly exceptional experience. Congrats on your new Tacoma and welcome to the Toyota of Gladstone family.

January 01, 2019

2019 Toyota Pickup Truck I worked with Denis to purchase a new truck. Denis went the extra mile to get me the best price for the truck I had specified. He stayed in contact More

by Tomv2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denis Russu, Tasney McNew
Jan 01, 2019 -

Toyota of Gladstone responded

Thank you so much for such a great story! We are so proud that Denis did such a wonderful job for you! Congrats on the Tundra and Welcome to the Toyota of Gladstone family.

January 01, 2019

Excellent Experience from Carl and Vince I had a tremendous experience at Gladstone Toyota when I worked with Carl and Vince. Carl started out by taking me on a thorough test drive on various More

by Peter52066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince, David Chae
Jan 01, 2019 -

Toyota of Gladstone responded

Peter thank you for sharing this with us. We are so happy that Carl was able to be so helpful during your research and purchase. Congratulations and welcome to the Toyota of Gladstone family.

January 01, 2019

Easiest car purchase ever! Did all the big stuff over the phone. Just had to sign and drive off when we went to pick up our brand new ‘18 corolla. Jesse was eager to show me all More

by Kylerawlins94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McGahan, Tasney McNew
Jan 01, 2019 -

Toyota of Gladstone responded

Kyle, we are so happy that you chose to Jay the opportunity to earn your business. It sounds like he provided you with a truly exceptional experience. Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

December 31, 2018

Best dealership in the city I have no problem walking away from dealerships and salespeople if I'm not getting what I need from them. I shopped around at several Portland dealers More

by Shyalot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Mulkey
Jan 01, 2019 -

Toyota of Gladstone responded

Such a great story! We are so happy that Gavin made you feel cared for, it is not our philosophy to treat our customers as transactions but rather to make them feel like we are here for them not just the car deal. Thank you for trusting us with this opportunity and welcome to the Toyota of Gladstone family.

December 31, 2018

Helpful, informative, great customer service. I went in not really knowing exactly what I was looking for. Right away, Jay was very helpful in guiding me for what was in my price range. He was ver More

by Jessica Chavez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McGahan
Jan 01, 2019 -

Toyota of Gladstone responded

Jessica, thank you so much! We were so excited reading your story this morning, thank you for allowing Jay the opportunity to provide you with a truly exceptional experience. Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

December 31, 2018

Amazing First time buying a new car and Jay was absolutely amazing. He went above and beyond. As a woman I felt respected and not taken advantage of.. I've al More

by Krisann503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McGahan
Jan 01, 2019 -

Toyota of Gladstone responded

What a wonderful story! As a female owned dealership we greatly appreciate that women feel comfortable and confident doing business with us. Thank you for your recommendations and we look forward to helping more as they come to see Jay. Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

December 31, 2018

Jay is the man to talk to! Jay is not your average car salesman. He made the process of buying a car so easy and not stressful at all. He was not pushy and made my overall exper More

by Jenk93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay McGahan
Jan 01, 2019 -

Toyota of Gladstone responded

We are smiling today, thank you for sharing this with us. We are so happy that Jay did such an extraordinary job for you! Welcome to the Toyota of Gladstone family and please let us know if you need anything at all.

December 31, 2018

The best salesman I have EVER dealt with anywhere. From beginning to end I worked with Gavin Mulkey by phone, text and email. I was waiting to see the new 2019 RAV4. Gavin kept me updated weekly on th More

by Lanz,ll1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ovalle, Gavin Mulkey
Jan 01, 2019 -

Toyota of Gladstone responded

Thank you so much for sharing this amazing story with us! We are so thankful to you for allowing the opportunity to earn your business a second time! It sound like you had a truly exceptional experience. Thank you for being a loyal part of the Toyota of Gladstone family.

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