Toyota of Gladstone

Purchase Experience The purchase experience was very pleasant. I had inquired through the Costco Auto Program, got a response quickly from Kermit, and was assisted with m The purchase experience was very pleasant. I had inquired through the Costco Auto Program, got a response quickly from Kermit, and was assisted with my questions even before going to the lot. Once there, Aaron was very helpful and friendly. He talked us through the process and made it easy. More

Happy customer Patrick Christina is the man to see. He will go above and beyond the call of duty. I would highly recommend Gladstone Toyota for your next car purchas Patrick Christina is the man to see. He will go above and beyond the call of duty. I would highly recommend Gladstone Toyota for your next car purchase. More

OUTSTANDING CUSTOMER SERVICE FROM JENNY RHODES! I have always received outstanding customer service from Jenny Rhodes at the Service Center at Gladstone Toyota. She is very knowledgeable and always I have always received outstanding customer service from Jenny Rhodes at the Service Center at Gladstone Toyota. She is very knowledgeable and always takes the time to go over and above explaining what was going on with my previous vehicle and now with my new 2014 Sienna. My husband, daughter and grandson now see Jenny with their Toyota vehicles. They are also as happy with the service as I'm. Jenny is a very special lady, knows her business and is very understanding. More

Service Center at Gladstone Toyota Tyson Knottingham is by far the best service rep I have ever dealt. He never fails to take the time to explain exactly what is going on with any of m Tyson Knottingham is by far the best service rep I have ever dealt. He never fails to take the time to explain exactly what is going on with any of my vehicles or the charges associated with routine maintenance and repairs. He is customer service driven and my concerns are always addressed. I would be lost without him. More

Jeep wrangler My dealings with Tom were very pleasant. He worked very hard to get me the best deal possible. I look forward to dealing with Tom in the future. My o My dealings with Tom were very pleasant. He worked very hard to get me the best deal possible. I look forward to dealing with Tom in the future. My overall experience at this dealership was pleasant from start to finish. More

Best customer service ever Took my car in for routine service. Was going to be a longer appt than I had thought, so they got me a rental car. Very easy. Received a phone call Took my car in for routine service. Was going to be a longer appt than I had thought, so they got me a rental car. Very easy. Received a phone call about other work that needed to be done, so I could decide what I wanted to do. Picked my car up the next morning. Everything finished like it should be, and pricing was what I was told it would be. Worked with Jenny in service. LOVE HER!! She is so sweet, and takes time to explain and go over everything. Don't really love taking my car in, but she makes it sort of fun. More

exceptional dealer for service and purchasing Have had the opportunity to purchase three Toyotas from this dealership and have been very satisfied with each one. fair trade-in on the one and exce Have had the opportunity to purchase three Toyotas from this dealership and have been very satisfied with each one. fair trade-in on the one and exceptional deals on the outright purchases..........have had all my services done their by the blue team and have nothing but the best to say about them...exceptional work and always done on time. they are the best!!!!! More

Awesome customer service and friendliness After looking around for a perfect dealer who actually value customer with decent price, I found Gladstone toyota does the best. Sales person Kermit h After looking around for a perfect dealer who actually value customer with decent price, I found Gladstone toyota does the best. Sales person Kermit helped me a lot. More

A pleasant and efficient car-buying experience My wife and I are grateful to everyone we met at Toyota of Gladstone for making our 2012 RAV4 purchase a pleasant car-buying experience. • The i My wife and I are grateful to everyone we met at Toyota of Gladstone for making our 2012 RAV4 purchase a pleasant car-buying experience. • The internet sales manager, Seth, responded to our initial inquiries quickly. • Seth was willing to negotiate the price in a low-key, straight-forward, and matter of fact way. Unlike another Toyota dealership that we interacted with last weekend, Seth didn’t stonewall, get hostile, or try to feed us a big line of arrogant baloney about profits on the sale, blue book prices, intention to send the vehicle to another dealership or auction it if we didn’t buy the car right away, etc. • Based on preceding price research (prices on the internet, blue-book estimates, and negotiations with other dealerships), we feel that we ended up with a fair deal. • Seth and his team member, Patrick, greeted us courteously when we arrived. • Patrick was especially helpful, pleasant, prompt, personable, professional, knowledgeable, and resourceful while we inspected and test drove the vehicle. Patrick got the administrative details of the sale started and then wrapped up very efficiently. • While the sales and business managers took some time to offer various scratch protection and extended warranty packages, they were polite, personable, accepted our responses, weren’t pushy, and got everything done quickly but thoroughly. In summary, everyone else at Toyota of Gladstone provided a wonderful contrast to some of the other car shopping experiences we’ve had. We will remember Toyota of Gladstone whenever we, or any of our friends, are in need of an automobile. More