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Toyota of Gladstone
Gladstone, OR
7,708 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,708 reviews
December 03, 2015
Khzam was awesome! I came in for free movie tix they got my interest rate lowered my payment lowered and a NEW TRUCK!!! My 3rd truck from them! I came in for free movie tix they got my interest rate lowered my payment lowered and a NEW TRUCK!!! My 3rd truck from them! More
by Devildawg69
Employees Worked With
Jonathan Hale, Kenny Khzam
November 29, 2015
Great Customer Service This dealership will go above and beyond to be sure you are happy with your purchase. If there is something you are not happy with just speak up and This dealership will go above and beyond to be sure you are happy with your purchase. If there is something you are not happy with just speak up and from the salesperson to top management they will do whatever it takes to make sure it is taken care of. Awesome follow customer service. Kenny Khzam was extremely knowledgeable with all the bells and whistles on my 2014 RAV4 Limited and took the time to set up voice recognition and sync my phone. I am positive if there is something I can't figure out he will be more than happy to help me. More
by 🤔
Employees Worked With
Kenny Khzam, Kenny Khzam
November 24, 2015
New Car Shopping Great service, we weren't looking to buy a new car, but left with one. Other dealers that we went to didn't give us the time of day. Thanks again Kenn Great service, we weren't looking to buy a new car, but left with one. Other dealers that we went to didn't give us the time of day. Thanks again Kenny, we are stoked. More
by Gim73
Employees Worked With
Kenny Khzam, Kenny Khzam
November 17, 2015
Kermits Spectacular Service Buying a new car can be a long grueling process. Kermit and the Internet Sales team made this experience pleasant and seamless. They made my family fe Buying a new car can be a long grueling process. Kermit and the Internet Sales team made this experience pleasant and seamless. They made my family feel like family keeping my kids entertained and happy which allowed my husband and I to focus on our purchase. Thank you Kermit and Internet Team!! More
by Lotus Farms
Employees Worked With
Kermit Steward
November 14, 2015
I was lied to . I went into dealership intending to speak with Matt but was shuffled off then co-erced into filling out a document to check my credit and pushed to . I went into dealership intending to speak with Matt but was shuffled off then co-erced into filling out a document to check my credit and pushed to purchase I DID NOT suthorize this action and am very upset expecting to talk to a Mgr but again shuffled off and no return call. More
by Notinterested123
Employees Worked With
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November 11, 2015
New 2015 RAV4 love it!!! The service at Gladstone Toyota was phenominal!! From Kermit the sales person to the financing it was friendly and fast!! Happy I switched from Beaver The service at Gladstone Toyota was phenominal!! From Kermit the sales person to the financing it was friendly and fast!! Happy I switched from Beaverton Toyota to Gladstone More
by ninja77
Employees Worked With
Kermit Steward
November 03, 2015
Did not respond I sent Seth an email requesting a price quote. He claimed to be out of the office for a couple days, and recommended I call a general line if I needed I sent Seth an email requesting a price quote. He claimed to be out of the office for a couple days, and recommended I call a general line if I needed immediate assistance. I informed him I could wait until he returned, but he did not respond. I sent a follow up email; again, no response. More
by ebuyer2015
Employees Worked With
November 03, 2015
Interested in a quality experience? Toyota of Gladstone and Kermit Steward will provide it. My wife and I both hate purchasing cars and neither one of us found this experience distaste Toyota of Gladstone and Kermit Steward will provide it. My wife and I both hate purchasing cars and neither one of us found this experience distasteful. That is a testament to the comfort we had with the sales team. I would also like to recommend this dealership for people with small children as they have a comfortable, clean, and well stocked playroom for kids. Kermit was very comfortable discussing our new vehicle while attending a tea party and sitting on a tiny chair. This made the whole experience more pleasant. More
by North
Employees Worked With
Kermit Steward
October 29, 2015
Above and beyond helpful. Ahzar helped find the truck I wanted and worked hard to make sure I was able to drive away with it that day. He personally picked me up from my house Ahzar helped find the truck I wanted and worked hard to make sure I was able to drive away with it that day. He personally picked me up from my house and then returned when I forgot my check book. Great service, great experience! Thanks! More
by Jeffrey
Employees Worked With
Ahzar
October 15, 2015
Great as usual. There's a reason I had bought approximately five or six cars from Gladstone. Service has always been excellent with no issues. Kermit is a very nice There's a reason I had bought approximately five or six cars from Gladstone. Service has always been excellent with no issues. Kermit is a very nice guy whom I enjoy talking with. Very down to earth and ligitament. Everyone I dealt with for this purchase was excellent. As Arnold would say "I'll be back"! More
by Imjiggywiddit
Employees Worked With
Kermit Steward
