Toyota of Gladstone - Service Center

I was able to call and get an appointment the same day! That was better than expected. Then i was greeted upon my arrival. Jenny told me it would take about an hour, and in less that 45 minutes my name wa That was better than expected. Then i was greeted upon my arrival. Jenny told me it would take about an hour, and in less that 45 minutes my name was being called. I enjoyed sitting in you lounge area. I also enjoyed my coffee and a donuts too. Thank you for your great care of my van. More

Peggy has been the service manager for my 2008 highlander for several years. Excellent care and communication on her part. The service has always been on time and complete. Thank you for your courteous care for several years. Excellent care and communication on her part. The service has always been on time and complete. Thank you for your courteous care. I appreciate you julie miller I also had the interior cleaned and it is like a new car. I can only tell you that Peggy has always given me the complete price and always explained why. I think she should be complemented on a well done job. More

I have followed Jenny for the last 25 years. I go where she is. I have always recieved GOOD PROMPT servace from her. I know up front how much it will cost. She has often let me know when I come in for a she is. I have always recieved GOOD PROMPT servace from her. I know up front how much it will cost. She has often let me know when I come in for an oil change what the next trip will be. Example next time you should get this or that done and how much it will cost. I have found her to be honest in all her dealings with me. I also choose to wait for my car she has kept me inforned on the progression of my work that is important to me. When my nephew served in Iraq he left me incharge of his Toyota. He knew I would take care of it like my own which ment Jenny would be getting the mantince done on it to. My car is more than a car. The last car I had was a Toyota I had it for 21 years and close to 3000,000 miles on it I cryed when I left it to take my new car home. It is my oppion that that car lasted that long because Jenny and the servace guys worked on her. Thank you Deborah Mathews More

Very friendly customer service, she make sure all of my questions were answered, I could not be more pleased with my visit..I have been to this dealership many times and have always received great service. questions were answered, I could not be more pleased with my visit..I have been to this dealership many times and have always received great service. I always want and get the same customer service rep Jenny Rhodes, she has always given me the best service that I could ask for.. More

The reason I work with this dealership is because of the service by my service advisor, Peggy Mabon. I purchased via her recommendation. I trust her advice totally. She is always so pleasant to work with. service by my service advisor, Peggy Mabon. I purchased via her recommendation. I trust her advice totally. She is always so pleasant to work with. Whatever Peggy thinks my car needs, I will have done. More

I brought my truck in for service and to look some noise in the front end. The problem was not found, so I took it back to have it checked again. The service person (Peggy) was very helpful, the service man in the front end. The problem was not found, so I took it back to have it checked again. The service person (Peggy) was very helpful, the service man that went for a ride explained how the four wheel drive was suppose to work, but was unable to find the noise. More

I have been a toyota owner since i got my licence it is all i will ever buy. I bought a car knowing it had issues. i then brought it to your dealership/shop to determine the extent of the issues. They wer all i will ever buy. I bought a car knowing it had issues. i then brought it to your dealership/shop to determine the extent of the issues. They were not only very proffesional but jenny expained everything in great detail that needed to be fixed. She than told me what needed to be done before i should start driving it after having the work done i was very pleased and suprised at the cost for it was less than i had expected. Because of the work of the mechanics and the way jenny carried her self in helping me i have decided that if i was to every but a car new i would come to your dealership. More

Great people who enjoy what they do. We bought four cars there last year. I love my Venza, drives like a dream. Stand outs Tyson-Service Richard-Customer service Manager Zak- General Sales Manager Dav there last year. I love my Venza, drives like a dream. Stand outs Tyson-Service Richard-Customer service Manager Zak- General Sales Manager David- loan documentation Ben Doan-Sales Assoc Never any question too small to answer. You only gave 5, but they are all a 10! Thier General Manager should be very proud of them all. Catherine R More

I highly recommend this dealership. I purchased my Toyota Tundra in 2009 using the online sales department. I was able to get the pickup I wanted at the price I wanted. Since then, I have used Gladstone Toyo Tundra in 2009 using the online sales department. I was able to get the pickup I wanted at the price I wanted. Since then, I have used Gladstone Toyota's Service Department. Jenny Rhodes is my service manager. I like that I get to deal with the same person, who now knows me and my vehicle, every time I bring my pickup in for service. Jenny is helpful and informative. She gives me all the information about recommended maintenance without being pushy. She is very customer service orientated. She goes out of her way to make sure I am happy and the service is top notch. One time when my windshield got cracked Jenny coordinated with the glass repair shop of my choosing to come to the service department. The windshield was replaced while it was there for an oil change. This saved me a lot of time and driving around. I appreciated that Jenny went out of her to make this happen. My experience has been that all of the employees are very friendly when I arrive to the service department. I have always been pleased with the quality of service. When something is repaired, it is done right the first time. I feel the price is great for the quality of work performed. More

I have my car serviced at Toyota Gladstone where I bought it every 5000 miles and am very happy with the service they have provided, how timely they are, and the detail with which they tell me about my car a it every 5000 miles and am very happy with the service they have provided, how timely they are, and the detail with which they tell me about my car and what it needs. I have had no problems with the car and it has 30,000 miles. When I am thinking of buying anotehr car someday, I will definitely return since purchasing the car there was very easy since I knew what I wanted, I knew the price I wanted to pay, they had the car and I bought it for the price I wanted to after doing extensive research on prices of a new Prius. It was very easy and they were friendly and helpful. More