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Toyota of Hackensack
Hackensack, NJ
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,008 reviews
April 15, 2023
The financial department, did a nonsense job. They couldn't find my income sources. Note, I retired from the government job in New York. How to explain this? They couldn't find my income sources. Note, I retired from the government job in New York. How to explain this? More
by juanitova
Employees Worked With
April 15, 2023
Ana Mayers was extremely helpful as soon as I walked through the doors. It was my first time purchasing a vehicle and any question I had she answered to her best ability. Though it was a busy day of my through the doors. It was my first time purchasing a vehicle and any question I had she answered to her best ability. Though it was a busy day of my purchase she manage to multitask with at least 4 different things on her plate and still execute the deal. I look forward to another purchase in the future. Thank you for making an easy process with my Supra!!!! More
by Jeff sithisong
Employees Worked With
April 15, 2023
Buena atención y servicio rapido en todas las áreas de servicio al cliente lo recomiendo servicio al cliente lo recomiendo More
by Antoniojesus1330
Verified CustomerEmployees Worked With
April 15, 2023
I like when women receptionist who help me. They will take time to answer my questions. They will take time to answer my questions. More
by MBABI513
Employees Worked With
April 15, 2023
Exaselente servicio y amabilidad me encanto su rapidez sus empleados son muy amables y respetuosos Gracias por todo sus empleados son muy amables y respetuosos Gracias por todo More
by JUAN_SANTANA2546
Employees Worked With
April 15, 2023
My experience with John Ramierez was smooth and would my recommend my friends in the future. recommend my friends in the future. More
by romeo.weld
Employees Worked With
April 15, 2023
All was perfect. I got in early and the car was ready within the hour. Very friendly and professional staff. I got in early and the car was ready within the hour. Very friendly and professional staff. More
by DALETTEALI
Employees Worked With
April 15, 2023
No experience with dealership. Just service visit No Service area clean and coffee available Excellent service Just service visit No Service area clean and coffee available Excellent service More
by ebersick
Employees Worked With
Joe Huncken in service. Efficient and courteous. Person who took and delivered my car also very nice
April 14, 2023
It would be better. If the front desk receptionist / Service area . Little bit more bigger. It's too crowded for 3 or 4 customers . While waiting to be called to talk to If the front desk receptionist / Service area . Little bit more bigger. It's too crowded for 3 or 4 customers . While waiting to be called to talk to the guys inside the office for service. Need improvement . More
by JAYSANPEDRO123
Employees Worked With
April 14, 2023
They did not wash my car (I did request it) and there were black fingerprints all over the outside AND inside of my car. There was also an empty water bottle in my cup holder! My seat and steering whee were black fingerprints all over the outside AND inside of my car. There was also an empty water bottle in my cup holder! My seat and steering wheel had been moved. I reported these things to the staff and they said it would take over 30 minutes to get the car washed. I asked if perhaps they could just wipe off all of the black fingerprints but they said “no”. Very poor service 😞 More
by FLUTESTARS
Employees Worked With
