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Toyota of Hackensack
Hackensack, NJ
4,004 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,004 reviews
March 29, 2023
Staff are helpful but could be more responsive. It took me two days to get a quote on an engine replacement cost after several calls to the agent. It is hard to understand the total costs as it w It took me two days to get a quote on an engine replacement cost after several calls to the agent. It is hard to understand the total costs as it will not tell you labor hours needed or labor rate for the repair. More
by BINJINC
Verified CustomerEmployees Worked With
March 28, 2023
Jeff was great. And help me get the truck that I wanted. Very fast, on demand! And help me get the truck that I wanted. Very fast, on demand! More
by michael
Employees Worked With
March 27, 2023
Very nice and great experience. Miriam is very professional, knowledgeable and great personality. I’m please to do business with her also Mike the finance guy was very nice and helpf Miriam is very professional, knowledgeable and great personality. I’m please to do business with her also Mike the finance guy was very nice and helpful. I’m going to recommend her and your dealership to many of my clients as well More
by Narisa pongklang
Employees Worked With
Miriam Shanken
March 27, 2023
Very courteous staff. Friendly and knowledgeable. Waiting time is always as promised. Staffs listen to your questions carefully and provide easy to understand recommendati Friendly and knowledgeable. Waiting time is always as promised. Staffs listen to your questions carefully and provide easy to understand recommendations regarding your vehicle. More
by YGARCIA0205
Employees Worked With
Efrain Gines
March 27, 2023
The technician forgot to replace my valve stem caps, and my bed cover is falling apart as we speak, other than that the service went well. my bed cover is falling apart as we speak, other than that the service went well. More
by 2022Tundra
Employees Worked With
March 26, 2023
Very busy. Friendly staff. Limited real estate in Hackensack, so showroom limited in terms of space and parking. Showroom needs updating. Brown vinyl chair c Friendly staff. Limited real estate in Hackensack, so showroom limited in terms of space and parking. Showroom needs updating. Brown vinyl chair cushions are cracking and a bit unsightly. More
by MIKERUTTY
Employees Worked With
March 25, 2023
I've been attending your service center for 15 years. Happy to be a customer. Thanks to Cedric. Thank you. Happy to be a customer. Thanks to Cedric. Thank you. More
by Dorothy
March 25, 2023
Staff friendly professional and courteous. Go out their way to assist their customers. We appreciate all of you Hod Bless. TY All. Go out their way to assist their customers. We appreciate all of you Hod Bless. TY All. More
by WALLACE5008thave
March 25, 2023
Apart from my sales person, any other person I met treat me like they don't care about you. me like they don't care about you. More
by PHILO.MENSAH
Employees Worked With
