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Toyota of Hackensack
Hackensack, NJ
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,008 reviews
Verified Customer
March 02, 2023
Everything was great, starting from making the appointment to the finish work, great services, courteous, understandable. Great customer service. appointment to the finish work, great services, courteous, understandable. Great customer service. More
by NOLA Napoleon-Monval
Employees Worked With
March 02, 2023
I'm pleased with my experience. The repairs were done quickly and affordably. I was very happy to get a loaner car to get me through my day as well. The repairs were done quickly and affordably. I was very happy to get a loaner car to get me through my day as well. More
by MOMOF2DE
Employees Worked With
Joseph Hucken
March 01, 2023
I had a very pleasant experience working with Abby Luna! She was always available even after working hours. Provided advice and information, appropriately. Michael in finance was also very helpful. They bot She was always available even after working hours. Provided advice and information, appropriately. Michael in finance was also very helpful. They both were friendly too. More
by J
Employees Worked With
Abby Luna
February 27, 2023
I always bring my car here for service maintanance. The staff is very friendly, helpful, and accommodating. They keep you informed of their progress and have your car ready when promised. No complaints The staff is very friendly, helpful, and accommodating. They keep you informed of their progress and have your car ready when promised. No complaints. More
by rschmidt4649
Employees Worked With
Santiago Bolivar Montoya
February 27, 2023
Mariam was incredible every step of the way. I truly believe if someone else has handled the end of my lease I wouldn't have ended up in a new rav4. If there's and employee of the month/bonus t I truly believe if someone else has handled the end of my lease I wouldn't have ended up in a new rav4. If there's and employee of the month/bonus thing there she deserves it More
by Harmonay
Employees Worked With
Miriam Shanken
February 27, 2023
The process from the beginning to the end (awaiting registration) was very smooth. All the details were kept transparent by Jeff, and he went above and beyond in getting us a good deal. Definitely reco registration) was very smooth. All the details were kept transparent by Jeff, and he went above and beyond in getting us a good deal. Definitely recommend this showroom and highly recommend Jeff. Good luck! More
by Javeed M Shaikh
Employees Worked With
February 27, 2023
It was great! They took care of the problem for now. The left tail light continually stop working from time to time (this has been a continuous problem for the pas They took care of the problem for now. The left tail light continually stop working from time to time (this has been a continuous problem for the past 4 years). I’m under the impression that this is an electrical problem at this point. The lightbulb was replaced. If the problem persist, we will follow up with the electrical protocol. Everything else was taken care. Thank you. More
by Lenny
Employees Worked With
Ms. Dana
