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Toyota of Hackensack
Hackensack, NJ
4,004 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,004 reviews
September 30, 2022
Jeff went above and beyond working with me for my first Toyota purchase. He's upfront and honest from start to finish, and in general is really easy to work with. If you're looking for a new car and ar Toyota purchase. He's upfront and honest from start to finish, and in general is really easy to work with. If you're looking for a new car and are looking to purchase from Toyota of Hackensack, I highly recommend that you ask to work with Jeff - you'll be in really good hands. More
by Sean
Employees Worked With
September 30, 2022
Jay was really easy to work with throughout the purchase process. From my experience, it seemed that this dealership's internet sales department is running really well in general, probably because people l process. From my experience, it seemed that this dealership's internet sales department is running really well in general, probably because people like Jay are in charge. He was upfront and honest about the pricing / timelines and patiently worked with me to get my financing straightened out. I was really impressed with his professionalism. Thanks, Jay! More
by Sean
Employees Worked With
Verified CustomerSeptember 29, 2022
It was a great experience for me and everything wad both fast and friendly! Highly recommended! fast and friendly! Highly recommended! More
by dppb
Employees Worked With
September 29, 2022
People are nice, but 3hrs for an oil change is a bit too much. Plus this is with an appointment. Maybe not booking so many customers are the same time to make the experience a little better. Thank you much. Plus this is with an appointment. Maybe not booking so many customers are the same time to make the experience a little better. Thank you More
by LENIM02
Employees Worked With
Loui service
September 29, 2022
Great service with the adviser. Efficient and fast service repair and delivery. You guys have a better customer service experience than east coast Toyota in rt17 as much as that Toy Efficient and fast service repair and delivery. You guys have a better customer service experience than east coast Toyota in rt17 as much as that Toyota service is closer to me. More
by AFC08886
Employees Worked With
Kathy
September 28, 2022
Great experience with my salesperson. However, when he wasn’t available his colleagues weren’t overly excited about trying to help out. That and the fact that they are charging over msrp However, when he wasn’t available his colleagues weren’t overly excited about trying to help out. That and the fact that they are charging over msrp is my reason for 4 stars instead of 5. Otherwise they were great to work with considering I bought the car from across the country. They were super helpful in helping me set up transportation to my location. More
by deidre3
Employees Worked With
Jay rim, Mary Green
September 28, 2022
They are very good. Also they are very quick. Everybody very nice there. God job done Also they are very quick. Everybody very nice there. God job done More
by HASSANM
Employees Worked With
