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Toyota of Hackensack

Hackensack, NJ

4.5
3,585 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,585 reviews

February 22, 2022

Miriam was great and could not have been more personable or professional. She responded very promptly to all emails and phone calls and handled the whole process superbly. I would recommend her to my friend More

by INSPEX10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
Feb 24, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear your experience with Miriam was both professional and handled superbly. We appreciate your business! Enjoy your new purchase!

February 22, 2022

The staff are excellent and work hard for they customers to get the best deals More

by GARNET211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Paul Almeida is one of our senior sales associates. His clients trust that he will provide the best deal possible and continue to ask for him by name. Thank you for your business! Enjoy your new purchase!

February 21, 2022

Staffs were friendly and great Waiting time was reasonable Waiting place was clean and neat More

by REDPOPPY.KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service separtment
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for you 5 Star review! We are glad to hear that the service personnel during your visit were friendly and were respectful of your time. We appreciate your business! Thank you for servicing with us!

February 20, 2022

Great service at Toyota of Hackensack. Always flexible schedule and willingness to help. Always recommended More

by Nat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear your service experience with Dana was above your expectations! Thank you for your business! Thank you for servicing with us

February 20, 2022

Everyone was very professional and courteous. I used the shuttle service and was pleased with the service and the driver More

by JSCARLETT54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that you made use of our shuttle service while servicing your vehicle with us! Thank you for your business!

February 20, 2022

The staff at this dealership have been awesome, from the reception, cashier, welcoming group, and especially Joe, Paul and Bobby who have gone over and above to accommodate me. And, not to fail to mention t More

by Cbe77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Bobby, Paul, welcoming staff.
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with several of our service personnel was awesome! Thank you for servicing with us! We appreciate your business!

February 20, 2022

I asked how long the service takes, and the the representative said about 1 and 30hours. But I had to stay more than 3 hours and I was late to pick my son up from school. More

by Yeshuazoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know the name
Feb 21, 2022 -

Toyota of Hackensack responded

During the course of a service visit, the wait times may either shorten or lengthen depending on work required for the vehicle. Not sure, who assisted you in service. If you had to pickup your son was anyone in service alerted to the fact that you had to leave by a certain time?

February 20, 2022

Excellent service from everyone. Easy to get appointment. Clean and comfortable waiting area. Place is accessible from my home. More

by RENANTE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Rim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that your service visit was both easy to schedule and that the facilities were to up to your expectations. Thank you for your business!

February 20, 2022

Very nice staff and great job. They were very professional and helpful. I will bring my vehicle here from now on. More

by IVONNEBONILLA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that our service department was both professional and helpful during the maintenance of your vehicle. Thank you for your business! Thank you for choosing us for service!

February 18, 2022

Fast courteous service! This is where I get all of my oil changes. I'm not sure I could ask for more. More

by MIGS81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Sisakova
Feb 19, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service with Dana was both fast & courteous! Thank you for servicing with us! We appreciate your business!

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