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Toyota of Hackensack

Hackensack, NJ

Overview
Employees
Reviews
Vehicles
4.5
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 3,999 reviews

March 27, 2022

Military Friendly,second vehicle I’ve leased or purchased from TOYOTA OF HACKENSACK!!! Finance Dept. will work to hard to get you approved!!! Thank you all for a positive experience 🙏🏾🙏🏾❤️❤️ More

by KITOPACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Loscalzo ??????????
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Mar 30, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are extremely grateful for all the men and women in the Armed Forces both past and present. Thank you for allowing us a second opportunity to be your dealer of choice. We appreciate your service and your business!

March 27, 2022

It is located at a convenient location. Very easy for me to get there. The service representatives are very friendly. More

by JORGERICARDO_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
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Mar 30, 2022 -

Toyota of Hackensack responded

Thank you for your feedback. We are glad to hear that you found the location for our service department to be convenient and the service staff to be friendly during your visit. Thank you for choosing us for service! We appreciate your business!

March 27, 2022

The agent that. assisted was helpful enough. The interaction was very professional and straight forward. I was contacted via email for my future appointment. More

by RENANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis
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Apr 02, 2022 -

Toyota of Hackensack responded

Thank you for your feedback. We are glad to hear your interaction with our service department was both professional and transparent. We appreciate that you chose us for service! Thank you for your business!

March 26, 2022

Ana was wonderful. Best dealer that I have encountered at Toyota in assisting in purchasing a new car. Responsive, knowledgeable and competent. More

by ebersick
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear Ana was wonderful in assisting you with the purchase of your vehicle. We appreciate your business! Enjoy your new purchase!

March 25, 2022

Been dealing with Toyota of Hackensack for over 8 years. . always satisfied with services provided by them. More

by aymondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
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Mar 26, 2022 -

Toyota of Hackensack responded

Thank you for 5 Star review! We appreciate that you have allowed us to be your dealer of choice for your servicing needs for the last 8 years! We appreciate your business!

March 24, 2022

Any time I need a repair on my vehicle they accommodate me. They let me know what repairs are needed. More

by Morettag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 26, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! We are glad to hear that your experience with our service department is always accommodating. Thank you for allowing us to service your vehicle! We appreciate your business!

March 23, 2022

Excellent service with friendly attitude and speedy appointment plus convenient hours of opening as well as days More

by Kj3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
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Mar 24, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit with Susan was both friendly and speedy! We appreciate your business! Thank you for choosing us for service!

March 23, 2022

Overall it was a good experience but there was one employee that was kind of a blunt with me and I didn’t like his attitude More

by Moandavey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2022 -

Toyota of Hackensack responded

Thank you for your feedback! Sorry if you felt one of the employees was blunt. Sometimes honesty is the best policy! Was this sales or service related?

March 23, 2022

Excellent people and very nice service , my car good. Thank you , for service for person Toyota Hackensack. More

by emmy_rodri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susana
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Mar 26, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Susana in service provided excellent customer service in regards to your vehicle. Susana is one of most requested service advisors! Thank you for choosing us for service! We appreciate your business!

March 23, 2022

Service was prompt and people were knowledgeable. I will return for service here in the future. More

by jraew80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Mar 26, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was both prompt and informative! Thank you for choosing us for service! We appreciate your business!

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