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Toyota of Hackensack

Hackensack, NJ

4.5
4,053 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,053 reviews

April 08, 2022

Melissa Louissaint was our sales representative and she was beyond AMAZING!!! She is an absolute ROCKSTAR! I’ve been to many dealerships and I’ve never experienced the this level of professionalism. Additi More

by Daikenassociates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear Melissa was a absolute RockStar and displayed professionalism throughout the purchasing process. We appreciate your business! Enjoy your new purchase!

April 08, 2022

Quality and excellent service is what customers are looking for. Toyota Hackensack is the place to visit. The staff are courteous and professional, more especially advisor Dana. Keep up the good and wo More

by BENJAMINFLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front desk lady and advisor Dana
Apr 11, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that Dana provided both courteous and wonderful service for you and your vehicle. We appreciate your business! Thank you for servicing with us!

April 08, 2022

As always excellent customer service. Totally recommend taking your car for maintenance. All staff are awesome. More

by JPENA0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Puentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susana
Apr 12, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit with Susana was awesome! Thank you for choosing us for service! We appreciate your business!

April 08, 2022

When I speak to the sakesperson he us always willing to help out. He us akways pleasant More

by Msmirhon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Toyota of Hackensack responded

Thank you for your 5 Star review! Not sure if this review is sales or service related, but we appreciate that you took the time to leave us feedback!

April 07, 2022

Very good. They very Responsibility then they talk with you will you need anything for the car. More

by MACOMAO2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Coll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Mayers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Morell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Munoz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Louissaint
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Corpuz, Ramon Garcia, Nixon Gomez
April 07, 2022

Great service, very please with the staff, I didn’t have an appointment even though I was taking care of. More

by luiscorpio1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Carella
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2022

Thank you Mr. Gallo for attending to my concern. Very professional . Thank u for giving a call as well More

by LOUIETM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
April 06, 2022

Service is not good at all. Bad costomer service also expensive and bad service so !!!!! More

by Rajandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
April 04, 2022

I have some very Great experience with this car dealer ship. They are very friendly. More

by Pinkybelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Corpuz
April 03, 2022

Our second purchase from Toyota of Hackensack. Miriam made our transaction very easy. We are happy with the pricing we received and also the service teaching us our new car and signing all the pap More

by Elizabethmorocz1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miriam Shanken
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