Toyota of Hackensack

In terms of customer service, am extremely disappointed in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solid in the service department. Perhaps one of the worst I’ve ever dealt with. Used to be good, but my most recent customer service interaction has solidified I will not return for maintenance/service or the purchase of a new vehicle. More

Very good Very good at writing anything else Very good service I’m not writing anything else very good service I’m not writing anything else very good More

Great friendly service excellent care all the workers are very pleasant and friendly and know what they're doing a very nice place to sit and wait for your car very pleasant and friendly and know what they're doing a very nice place to sit and wait for your car More

Muy buena atencion gracias al vendedor diana carella , por brindar las mejores obciones en mi compra recomendado por brindar las mejores obciones en mi compra recomendado More

Very helpful staff and quick service. Nice break room with coffee, water and other beverages and snacks. Nice break room with coffee, water and other beverages and snacks. More

Found the used Tesla I wanted at Toyota of Hackensack. Took the trip from Brooklyn and am very happy I did. Miriam greeted me and showed me the vehicle. She worked with me on my trade and financing and I Took the trip from Brooklyn and am very happy I did. Miriam greeted me and showed me the vehicle. She worked with me on my trade and financing and I left with the car that evening. Everybody who helped was professional and kind. Easiest car buying experience even with this crazy market. More

Thanks Miriam and Juan and to the kind people at Toyota of Hackensack. Appreciate your help in getting me into my dream car. of Hackensack. Appreciate your help in getting me into my dream car. More

customer service did not know what type of oil they used for my car, when i asked .Also the used paper mat and the plastic covering was still in the driver’s seat when i picked up the car, they should have for my car, when i asked .Also the used paper mat and the plastic covering was still in the driver’s seat when i picked up the car, they should have been removed before the customers pick up their car if they’re thinking of safety. (covid). it’s upsetting that the people in the counters are not wearing any mask anymore. ??? More

Felt forced to take the gap coverage after telling sales rep several times I wasnt interested but he wasnt getting a no for an answer. They then messed up the paint with the power washer leaving a huge unpa rep several times I wasnt interested but he wasnt getting a no for an answer. They then messed up the paint with the power washer leaving a huge unpainted piece un front of the car. I then went back and told them to reduce the selling price but they opted to give me a voucher but they had me do an inspection to make sure toyota will cover the recall of paint on that model year and its been three weeks since I have heard from them. Toyota is not what it used to More

Great service ,that’s why I always come back again to Toyota of Hackensack to get a good car deal Toyota of Hackensack to get a good car deal More