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Toyota of Hackensack
Hackensack, NJ
3,999 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,999 reviews
February 23, 2022
Very unhappy with my experience. Extremely long wait. Poor customer service. Have absolutely NO paperwork on my new vehicle. Wouldn’t recommend. Extremely long wait. Poor customer service. Have absolutely NO paperwork on my new vehicle. Wouldn’t recommend. More
by MELLBELL787
Verified CustomerEmployees Worked With
I don’t know names.
February 23, 2022
Awesome to deal with and great service. Would recommend to friends and family. This is my second time going back Would recommend to friends and family. This is my second time going back More
by DRUKE00
Employees Worked With
February 23, 2022
Great service, everything done properly, my 2019 Highlander runs great, no problems at all. Thank you. Highlander runs great, no problems at all. Thank you. More
by KBEATO80
February 22, 2022
The staff are excellent and work hard for they customers to get the best deals to get the best deals More
by GARNET211
Employees Worked With
February 22, 2022
Miriam was great and could not have been more personable or professional. She responded very promptly to all emails and phone calls and handled the whole process superbly. I would recommend her to my friend or professional. She responded very promptly to all emails and phone calls and handled the whole process superbly. I would recommend her to my friends and relatives. More
by INSPEX10
Employees Worked With
Miriam Shanken
February 21, 2022
I asked how long the service takes, and the the representative said about 1 and 30hours. But I had to stay more than 3 hours and I was late to pick my son up from school. representative said about 1 and 30hours. But I had to stay more than 3 hours and I was late to pick my son up from school. More
by Yeshuazoe
Employees Worked With
I don’t know the name
February 20, 2022
Very nice staff and great job. They were very professional and helpful. I will bring my vehicle here from now on. They were very professional and helpful. I will bring my vehicle here from now on. More
by IVONNEBONILLA92
Employees Worked With
