Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Hackensack
Hackensack, NJ
4,055 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,055 reviews
February 18, 2022
I dinting like you service at Dealer iff the car needs a little of antifreeze they not even put so antifreeze they want to change for old little ting Y la secretaria es una amalgamada little of antifreeze they not even put so antifreeze they want to change for old little ting Y la secretaria es una amalgamada More
by Josewlopez71
Verified CustomerEmployees Worked With
February 18, 2022
Have had Toyota’s since 2006. Went from a Matrix to a RAV4. Always gave me a great deal and service department is the best. Went from a Matrix to a RAV4. Always gave me a great deal and service department is the best. More
by SNUGS2824
Employees Worked With
February 18, 2022
Everyone at the dealership was amazing! From sales, to management, to finance, an overall fantastic experience. Thank you Jay, and Jeff! From sales, to management, to finance, an overall fantastic experience. Thank you Jay, and Jeff! More
by SIMONKISHEK
February 17, 2022
Great service nice people that work their always Willing to help you in any kind of way when it comes to your vehicle to help you in any kind of way when it comes to your vehicle More
by Ehogan
February 17, 2022
Fast honest service (I know a thing or two about fixing vehicles so I would say this place is honest about what is wrong with the vehicle). I was back on the road in I feel under 2 hours. This is were I bo vehicles so I would say this place is honest about what is wrong with the vehicle). I was back on the road in I feel under 2 hours. This is were I bought this car brand new back in 2017. Its been where I’ve been having it serviced/repaired ever since. More
by Rhon
Employees Worked With
Service Dept
February 16, 2022
Great job as always. We can always depend on the workmanship by your service department. We never have any problems with the work done. We can always depend on the workmanship by your service department. We never have any problems with the work done. More
by SKIPG21
Employees Worked With
Michael Gaige
February 15, 2022
Very expensive. Was given wrong information. What is hourly rate? $200/ hour? I was told the $40 diagnostic test would be taken off whatever work was done. It wasn’t Was given wrong information. What is hourly rate? $200/ hour? I was told the $40 diagnostic test would be taken off whatever work was done. It wasn’t. I was charged well over $300 to replace a hose that was suppose to be an hours work. So $200 for labor and $100 plus for part. I asked for my car to be washed. I guess it was not free as stated. They just charge you more for everything else. Everyone was nice and friendly and the wait room was fine with good music but it was very expensive. And that was with the $50 coupon I found online which they forgot to add to the bill and I had to go back and talk to the man who wrote the bill up. More
by EDJULIE5
Employees Worked With
Man who wrote up bill
