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Toyota of Hackensack
Hackensack, NJ
4,002 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,002 reviews
January 04, 2022
Miriam is the best!!! Of course, just my luck, my 8 month old Sienna that I leased from Miriam got stolen. Somehow, miriam, magically in this crazy car shortage, got another sienna to replace it within days. old Sienna that I leased from Miriam got stolen. Somehow, miriam, magically in this crazy car shortage, got another sienna to replace it within days. So grateful for touota of Hackensack. Saved me sooo much money in rental car and replaced a car I loved. More
by Cvasss
Employees Worked With
Miriam Shanken
January 04, 2022
Excellent, friendly, helpful .. and very knowledgeable of market and specifics fits for myself and pricing of market and specifics fits for myself and pricing More
by Anthony Charles
Verified CustomerEmployees Worked With
January 01, 2022
professional , highly recommend to everyone to get Bill Coll as a sale represent , he is exellent Coll as a sale represent , he is exellent More
by Ngvin155
December 31, 2021
I really appreciate the service you given to me thank you very much and you are the best in the world. very much and you are the best in the world. More
by JABOUINJEANCLAUDE
December 30, 2021
None of the employees were wearing masks. The COVID numbers were rising and I didn't feel safe in the dealership although I was masked up! For now I wouldn't go back there... numbers were rising and I didn't feel safe in the dealership although I was masked up! For now I wouldn't go back there... More
by MNB77
Employees Worked With
Service rep's name not here!
December 30, 2021
Everyone at Toyota Hackensack is so helpful...from being greeted when driving in, clear directions at check in and Rob's listening to my car problems, Also thanks to the kind, careful drivers who took me h greeted when driving in, clear directions at check in and Rob's listening to my car problems, Also thanks to the kind, careful drivers who took me home so I could work, and picked me up to retrieve my long lasting Corolla. Rob kept me informed, and answered my questions. All around pleasant experience. See you next time! Caitie S More
by CAITIE_SHER
Employees Worked With
Evan Sheckler
December 29, 2021
Everyone is professional and courteous. Wait time and communication were excellent. They always take good care of their customers communication were excellent. They always take good care of their customers More
by Star3377
Employees Worked With
December 28, 2021
3 hours for an oil change. Busy or not that is inexcusable. Adjust your scheduling or at the very least compensate your customer for the ridiculous turnover time. inexcusable. Adjust your scheduling or at the very least compensate your customer for the ridiculous turnover time. More
by QUIETRIOT732
Employees Worked With
Paul Vilacres
