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Toyota of Hackensack

Hackensack, NJ

4.5
4,006 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,006 reviews

November 14, 2021

Great service overall ,quick and easy. My car was bought in for maintenance they took care of everything in a timely manner. Thank you to all in the service department. More

by HSARI87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Melissa Was Fantastic!!!She took the time and patience Melissa Was Fantastic!!! She took the time and patience to explain everything in detail to my Mother, english not her first language It was a seam More

by Jbadia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Excellent, honest service. I appreciate Joe Huncken, my usual service rep. Easy to set up appointments More

by KALMAN.STEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Huncken
November 12, 2021

Very accommodating, resourceful and supportive. It was a very helpful decision. Thank you so much More

by Delciddelmy87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

They are very professional and well experience people. They understand that what we need. Thank you More

by SARAHMEHBOOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulo Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

There was an oil leak on my car because they did not capped it well after changing the oil. More

by HIGLESIAS305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
November 10, 2021

They were nice and patient. Appreciated the free tea and waiting room was comfortable. Thanks More

by NHUDA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your visit to the service department was comfortable. Thank you for your business!

November 10, 2021

the service was great and they were very professional and to the point!!!! will come back More

by msmith1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul
November 09, 2021

Very professional and helpful. Answers all the questions in details so that you will not get lost. Very well recommended. More

by Noms622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank from service department
Nov 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your experience with both the Sales & Internet was above your expectations! Thank you for your business! Enjoy your new purchase!

November 08, 2021

Great as always. Service is efficient. And the people there are always nice. See you in the next visit. More

by ERICK7648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez
Nov 09, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit was efficient. We appreciate your business! We look forward to having you service with us again!

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