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Toyota of Hackensack

Hackensack, NJ

4.5
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest. There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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278 River Street

Hackensack, NJ

07601

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Showing 4,008 reviews

October 14, 2021

Very quick and professional service delivery. Team were very poilite and quality service offered. Car was very cleaned after the servicing More

by EYASIAMAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gallo, Louis
October 14, 2021

Great sales and service. You make an appointment they keep to the time. Also you can get a free car wash when you get service. More

by SAWMAN2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Louissaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear your service appointment was done in a timely manner. We appreciate your business! Thank you for servicing with us!

October 13, 2021

Louis in service department customer service was exceptional. His attentiveness and professionalism was greatly appreciated. More

by ANTONIORIVERA1023
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Louis in service
October 12, 2021

mal servicio solo fuia q me arreglaran una llanta pinchada y la dejaron igual pinchaaadaaa More

by RESTREPO449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
susana
Oct 16, 2021 -

Toyota of Hackensack responded

Thank you for your feedback. If your concerns were not addressed during your service visit, I would like an opportunity to speak with you to see if we can resolved your concern. Jay Rim jrim@toyotaofhackensack.com

October 12, 2021

The attention received by you was very professional and satisfactory for me. I felt very comfortable and grateful for your attention. God Bless. Thanks More

by LEOBASORA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaime O'Neill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Staff was professional and courteous when calling over the phone. Once at the dealer, ask for Ana Mayers - she was very helpful and made the buying process very easy. More

by gmal2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2021

Everyone is very & professional . Also convenient appointments available. Offer suggestions on services available and necessity on priority More

by SVTRICE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe h
October 08, 2021

Your representative is very knowledgeable, courteous and was able to provide me with exemplary service. More

by ROSEEVALDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Escobeda - 5 Stars
October 08, 2021

Worst service I have ever got in my life . I was almost scammed as I was purchasing my leased highlander More

by EL.ABDELHAMID
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cant recall the name. It might have been Darin
October 07, 2021

It is a Strait forward business and an enjoyable and friendly staff it made doing business here a pleasure More

by billr003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Canlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miriam Shanken
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