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Toyota of Hackensack
Hackensack, NJ
4,008 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,008 reviews
September 14, 2024
The dealership is great. Customers are well been treated with dignity and respect. I recommend my family members to visit the Toyota of Hackensack for any repair services. Th Customers are well been treated with dignity and respect. I recommend my family members to visit the Toyota of Hackensack for any repair services. The quality of the work performed was outstanding. More
by IBMURTALA
Verified CustomerEmployees Worked With
September 14, 2024
THE BEST! !! - Two decades as a brand loyal owner of strictly Hondas, it was time to make the transition over to the Toyota family for quality and reliability. !! - Two decades as a brand loyal owner of strictly Hondas, it was time to make the transition over to the Toyota family for quality and reliability. The dreaded car buying process can be daunting and frustrating, and after wasting my time with multiple (local dealerships), I finally struck gold and happened upon the absolute most customer-centric, dedicated, professional internet sales manager named Jay Rim at Toyota of Hackensack NJ. Jay built a solid trustworthy rapport with me by listening to my requirements, working to reach a mutually beneficial deal and simplifying the car buying process whilst eliminating the stress and anxiety that I was facing at every other dealership. Jay Rim worked tirelessly to ensure that I was a happy customer and as a result, he has earned my business and brand loyalty with Toyota. I HIGHLY RECOMMEND THIS DEALERSHIP and suggest that you request to work with Jay Rim, so much so that this was essentially an out of state transaction because I refused to spend my hard earned money with a lesser dealership nor desire to work with a salesperson that only cares about their end of the deal. Thank you Jay Rim and thank you Toyota of Hackensack!!! - Michael Feldman More
by totalnoobfishing
Employees Worked With
September 13, 2024
Excelente atencion y profesionalismo al tratar con los clientes muchas gracias buen ambiente y atención clientes muchas gracias buen ambiente y atención More
by CARO6949
Employees Worked With
September 13, 2024
Excellent service and great customer service I really appreciate your help. Thank you I recommend appreciate your help. Thank you I recommend More
by LIVIABUESTAN8
Employees Worked With
September 12, 2024
Great customer service and very knowledgeable. Helpful getting me the color and vehicle that I needed. Helpful getting me the color and vehicle that I needed. More
by jacobcnicolaou
September 12, 2024
John Ramirez is exceptional and I will highly recommend him to any one who’s looking for a new vehicle. And also to JP. him to any one who’s looking for a new vehicle. And also to JP. More
by ALLENNJANE
September 12, 2024
Very receptive and helpful. I highly recommend Jeff Canlas. He was in contact with me every moment of the journey to purchasing a new car. I highly recommend Jeff Canlas. He was in contact with me every moment of the journey to purchasing a new car. More
by susannepalombo
Employees Worked With
September 11, 2024
Excellent service. I was heard when explaining what was needed. Would definitely do business again. I was heard when explaining what was needed. Would definitely do business again. More
by CHRISTINE.BENAVIDES63
Employees Worked With
September 11, 2024
Glad my cat’s headlight was fixed quickly and effectively at a fair price. Service team was very friendly, as always. at a fair price. Service team was very friendly, as always. More
by PAULPELAVIN
Employees Worked With
September 11, 2024
I waited from 9:40 to past 2:00 PM to have simple service (oil change-not needed for another 3,000 miles), cabin filter changed, battery replaced in fob, and they did not discover problem I identified with p (oil change-not needed for another 3,000 miles), cabin filter changed, battery replaced in fob, and they did not discover problem I identified with panel below door which is obvious. When I got home, I saw an email with a 20% discount on the change of filter, which was never offered to me. I did not deal with Bob Giordano. Under would you recommend this service center two options were forks and no. Ridiculous. Would not send the comment when I selected no. More
by MEAHTELL
Employees Worked With
No name on list
