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Toyota of Hackensack
Hackensack, NJ
4,050 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,050 reviews
April 15, 2021
Miriam was extremely helpful and informative thru the process. She went above a beyond to make sure everything was accurate and to our liking. Thanks process. She went above a beyond to make sure everything was accurate and to our liking. Thanks More
by ZMIRANDAPEREZ
Employees Worked With
Miriam Shanken
April 14, 2021
Great Service. Armando was very polite, professional and courteous. He assist me in a timely fashion and made the process extremely effortless. I will definitely recommend family and friends. courteous. He assist me in a timely fashion and made the process extremely effortless. I will definitely recommend family and friends. More
by MMSTINKY1
Verified CustomerEmployees Worked With
April 13, 2021
I wasn't sure if they actually checked my car for a full diagnostic because they quickly said everything was fine. I'm hoping they were honest. diagnostic because they quickly said everything was fine. I'm hoping they were honest. More
by Bcros
Employees Worked With
April 12, 2021
John answered my questions. When he didn't know, he checked with his manager. The last car I bought was 14 years ago, might not wait that long again. checked with his manager. The last car I bought was 14 years ago, might not wait that long again. More
by JOE@MARSCOVETRA.COM
Employees Worked With
April 12, 2021
Friendly and very helpful staff and Miriam SHANKEN did A great Job helping Me purchase A brand new vehicle..5 star staff And Dealership GREAT .. great Job helping Me purchase A brand new vehicle..5 star staff And Dealership GREAT .. More
by njbouncer
Employees Worked With
Miriam Shanken
April 12, 2021
Overall service was great, everyone including Mr. Gallo was friendly and personable; the only negative was that the service to car was to take about 1-1.3 hours and took almost twice as long. was friendly and personable; the only negative was that the service to car was to take about 1-1.3 hours and took almost twice as long. More
by JT
Employees Worked With
Louis Gallo
April 11, 2021
Everything was great. Would definitely come. Back to this dealership. Berthing was fast and they did what they were supposed to do. Would recommend to everyone dealership. Berthing was fast and they did what they were supposed to do. Would recommend to everyone More
by KELLYKRET
Employees Worked With
April 11, 2021
Paulo took really good care of me I came in knowing what I wanted he didn’t pressure to get something different! You got a repeat customer here thanks again so much ! I wanted he didn’t pressure to get something different! You got a repeat customer here thanks again so much ! More
by MICHAELANTHONYPEREIRA23
Employees Worked With
April 10, 2021
Aside from the wait to be taken in and the wait to get my car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till car back even though my car number was announced over the system once and I was asked twice after that what the number was, I still had to wait till a guy in a white shirt told someone to get my car, service was great and my car was clean when I got it back. More
by PEGGDT
Employees Worked With
Service dept
